Field Service Technician

Crown Equipment Southeast Asia; McDonough (GA); On-site; USD 42,000 - 64,000; Full time

Job summary

Crown is seeking a field service technician in McDonough, GA to troubleshoot, diagnose, and repair Crown and other lift trucks. You will perform scheduled maintenance on customer fleet and keep the service van stocked and organized.

You’ll also handle post-job paperwork and customer communication. Candidates should have a high school diploma or equivalent and a valid driver’s license; a technical degree and prior lift truck repair experience are a plus.

Qualifications

• High school diploma or equivalent is required.
• Less than 2 years related experience preferred.

Responsibilities

• Troubleshoot, diagnose and repair Crown and other lift trucks.
• Perform all assigned planned maintenance on customer lift trucks.
• Maintain a service van and its inventory.
• Process paperwork after completion of each job.

Skills

Mechanical aptitude

Electrical aptitude

Read schematics

Customer service

Read service manuals

Follow-through

Education

High school diploma or equivalent

Technical degree

Tools

Hand tools

Torch

Arc welder

Testing equipment

Electrical tools

Hydraulic tools

Job description

• Troubleshoot, diagnose and repair Crown and all other makes of lift trucks.
• Perform all assigned planned maintenance on customer lift trucks.
• Maintain a service van and its inventory.
• Process paperwork after completion of each job.

Minimum Qualifications

• Less than 2 years related experience
• High school diploma or equivalent
• Valid driver's license, good driving record, and ability to safely operate lift trucks.

Preferred Qualifications

• Good mechanical and electrical aptitudes, knowledge of electrical/electronic systems and hydraulics and internal combustion engines, and the ability to read and understand electrical and hydraulic schematics.
• Good written/verbal communication and customer care skills.
• Technical degree, previous lift truck repair, welding experience, and knowledge of various types of testing equipment preferred.
• Familiar with tools and equipment such as common hand tools, electrical/air tools, torch, arc welder and various types of testing equipment.
• Industry related training is preferred
• Ability to read and understand service manuals, plan, and follow-through

Job Segment: Maintenance, Field Service, Hydraulics, Electrical, Manufacturing, Engineering, Customer Service