Field Service Technician

Crown; Nashua (NH); On-site; USD 45,000 - 65,000; Full time

Job summary

Crown is seeking a field service technician to troubleshoot, diagnose and repair Crown and other lift trucks at customer sites. The role includes performing planned maintenance, keeping the service van stocked, and completing all required service paperwork promptly.

Ideal candidates have strong mechanical/electrical aptitude and a valid driver’s license, with the ability to safely operate lift equipment on customer sites. Prior lift-truck experience is preferred but not mandatory.

Qualifications

• Less than 2 years related experience.
• High school diploma or equivalent.
• Valid driver's license, good driving record, and ability to safely operate lift trucks.

Responsibilities

• Troubleshoot, diagnose and repair Crown and all other makes of lift trucks.
• Perform all assigned planned maintenance on customer lift trucks.
• Maintain a service van and its inventory.
• Process paperwork after completion of each job.

Skills

Mechanical aptitude

Electrical aptitude

Customer service

Diagnostics

Education

High school diploma or equivalent

Tools

Hand tools

Electrical testing equipment

Hydraulic testing equipment

Arc welder

Job description

• Troubleshoot, diagnose and repair Crown and all other makes of lift trucks.


• Perform all assigned planned maintenance on customer lift trucks.


• Maintain a service van and its inventory.


• Process paperwork after completion of each job.

Minimum Qualifications

• Less than 2 years related experience


• High school diploma or equivalent


• Valid driver's license, good driving record, and ability to safely operate lift trucks.

Preferred Qualifications

• Good mechanical and electrical aptitudes, knowledge of electrical/electronic systems and hydraulics and internal combustion engines, and the ability to read and understand electrical and hydraulic schematics.


• Good written/verbal communication and customer care skills.


• Technical degree, previous lift truck repair, welding experience, and knowledge of various types of testing equipment preferred.


• Familiar with tools and equipment such as common hand tools, electrical/air tools, torch, arc welder and various types of testing equipment.


• Industry related training is preferred


• Ability to read and understand service manuals, plan, and follow-through

Job Segment: Maintenance, Electrical, Welding, Hydraulics, Customer Service, Manufacturing, Engineering