Field Service Technician

Harold's Equipment, Inc.; Washington Court House (OH); On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

Employee discount

Health insurance

Health savings account

On-the-job training

Paid time off

Retirement plan

Tools provided

Job summary

Harold's Equipment, Inc. is seeking a Field Service Technician to service and repair dairy and poultry equipment on-site in Ohio. You will diagnose issues, perform repairs, and support customers with clear recommendations while maintaining detailed service records.

The role requires hands-on mechanical skills, familiarity with electronics, and the ability to read schematics. Travel to farms, safe tool use, and strong customer communication are essential.

Qualifications

• Proven experience in equipment repair or as a service technician in a related field.
• Strong systems and their components.
• Ability to read and interpret schematics for troubleshooting purposes.
• Proficient in using power tools safely and effectively.
• Excellent customer service skills with the ability to communicate technical information clearly.
• Strong problem-solving skills with attention to detail.
• Ability to work independently as well as part of a team.
• Valid driver''s license with a clean driving record preferred.

Responsibilities

• Perform routine maintenance and repairs on equipment.
• Work on equipment with computers and electronics.
• Diagnose issues using schematics and OEM specifications.
• Utilize power tools safely and effectively during service calls.
• Provide exceptional customer service by communicating repairs and recommendations.
• Maintain accurate records of service performed and parts used.
• Collaborate with team to improve service efficiency.
• Stay up-to-date with industry trends and best practices.

Skills

Equipment repair experience

Reading schematics

Power tool proficiency

Customer service

Problem-solving

Independent and team work

Valid driver's license

Tools

Diagnostic tools

Electronic troubleshooting

Job description

We are seeking a dedicated and skilled Field Service Technician to join our team. In this role, you will be responsible for providing exceptional service and support to our clients in the field. You will utilize your technical expertise to diagnose and repair equipment, ensuring optimal performance and customer satisfaction. The ideal candidate will have a strong background in mechanics and also a understanding of electronics or strong desire to learn it. Having a farming background is a bonus. Most of the work is on Dairy and Poultry farms in Ohio.

Responsibilities

• Perform routine maintenance and repairs on various equipment, including Manure pumps and Feeding equipment.
• Work on equipment with computers and electronics.
• Diagnose issues using schematics and OEM specifications to ensure accurate repairs.
• Utilize power tools and other equipment safely and effectively during service calls.
• Provide exceptional customer service by communicating clearly with clients regarding repairs, maintenance, and recommendations.
• Maintain accurate records of service performed, parts used, and customer interactions.
• Collaborate with team members to improve service efficiency and effectiveness.
• Stay up-to-date with industry trends, technologies, and best practices related to vehicle maintenance and repair.

Requirements

• Proven experience in equipment repair or as a service technician in a related field.
• Strong systems and their components.
• Ability to read and interpret schematics for troubleshooting purposes.
• Proficient in using power tools safely and effectively.
• Excellent customer service skills with the ability to communicate technical information clearly.
• Strong problem-solving skills with attention to detail.
• Ability to work independently as well as part of a team.
• Valid driver's license with a clean driving record is preferred.

Benefits

• Employee discount
• Health insurance
• Health savings account
• On-the-job training
• Paid time off
• Retirement plan
• Tools provided