Field Service Technician

Owl Services; Waco (TX); On-site; USD 33,000 - 36,000; Full time

Benefits offered by this job

Health Insurance

401(k) Match

Paid Holidays

Flexible Time Off

Training Program

Life Insurance

EAP

Job summary

OWL Services is seeking a Field Service Technician in Waco, TX to install and service electronic equipment, including security and POS systems. This full-time role requires travel and on-call availability to support diverse client environments.

Responsibilities include troubleshooting, repairing, and maintaining electro‑mechanical devices and coordinating with customers to ensure timely, quality service. Strong problem-solving and safety focus are essential.

Qualifications

• Mechanical aptitude and troubleshooting skills required.
• Ability to work independently and be a strong problem-solver.
• Strong safety awareness and compliance with protocols.
• 24/7 on-call rotation with other techs.
• Travel up to 30-40% overnight.
• Experience with POS systems (Verifone/NCR) a plus.
• Experience with alarms a plus.
• High school diploma or equivalent.
• Good driving record required.
• Ability to use a computer and smartphone proficiently.

Responsibilities

• Troubleshoots and repairs electro‑mechanical devices including POS equipment.
• Completes service requests and maintenance in a timely, professional manner.
• Reviews work orders and manuals to properly service equipment.
• Uses testing devices and hand/tools related to the job.
• May be assigned to other areas for new installations and upgrades.
• Other duties as required.

Skills

Mechanical aptitude

Troubleshooting

Independent worker

Safety-conscious

On-call availability

Willing to travel

POS systems experience

Alarms experience

High school diploma

Driving record

Computer/Smartphone proficiency

Education

High school diploma or equivalent

Tools

POS systems Verifone/NCR

Alarms

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Field Service Technician

Full Time Direct Waco, TX, US

21 days ago Requisition ID: 4016

Salary Range: $24.00 To $26.00 Hourly

Who We Are

OWL Services is the premier sales, installation, program management and service provider to retail, commercial, fleet, aviation and marine, and emergency power generation companies across the U.S.

With 33 offices and distribution centers and more than 1,400 field service professionals, OWL delivers on a service platform that includes construction, compliance and testing, maintenance and repair, modernization and re-imaging, and EV charging solutions to keep businesses and people moving 24 hours a day, 7 days a week, 365 days a year.

OWL Services’ companies have received numerous awards over the years for exemplary customer service. Most recently it was the recipient of EVgo’s Deployment Excellence Award in its first‑ever class of awardees in the National EV Charging Recognition Program.

Come join us! For more information visit OWLServices.com and follow us on LinkedIn .

The Role

The position is responsible for servicing and installing various electronic equipment to include security and point of sale.

Essential Duties and Responsibilities

• Troubleshoots, inspects, replaces/repairs a wide variety of electro‑mechanical devices such as cash registers, coin changers, security equipment, alarms, and point of sale equipment.
• Complete service requests and maintenance repair itemsin a timely mannerand ensures all requests are handled in a professional manner.
• Correctly review work orders, manuals, and drawings to properly perform maintenance and service of equipment.
• Utilize various testing devices, multiple hand and power tools related to the job.
• May be temporarily assigned to other geographicalareato provide support with new installations and upgrades.
• Other duties asrequired.

Minimum Qualifications

• Mechanical aptitude and troubleshooting skillsrequired.
• Must be able to work independently and be a strong problem‑solver.
• Strong attention to safety and willingness to follow all safety protocols.
• 24/7 on‑call rotation with other techs in your area.
• Must be able to travel up to 30-40% overnight.
• Experience with various POS systems (Verifone/NCR) a plus.
• Experience with Alarms a plus.
• High school diploma or equivalent.
• Gooddriving record isrequired.
• Ability to use a computer and smartphone proficiently.

Physical Demands and Work Environment

The physical demands include moderate with some strenuous physical exertion including the ability to walk, climb, stand, carry materials, stoop, kneel, bend at waist. Must be able to climb a ladder and lift/carry up to 70 lbs. Work will be performed both outdoors and indoors.

Compensation and Benefits

• 10 Paid Holidays
• Flexible Time Off
• 401(k) Company Match
• Health, Dental, and Vision Insurance
• HSA and FSA
• Disability & Occupational Accident Insurance
• Company‑Paid Life Insurance Policy
• Employee Assistance Program (EAP)
• World‑class paid training program for you to learn the skills for long term career success.

Requisition # 3700