Field Service Technician

KPI Solutions; United States; Remote; USD 50,000 - 71,000; Full time

Job summary

KPI Solutions seeks a full-time remote Field Service Technician responsible for installing, maintaining, and repairing systems across various client locations. The ideal candidate will showcase strong troubleshooting skills, ideally possessing a background in engineering or electronics. This role provides an opportunity to implement a technical skill set in a dynamic supply chain environment focused on service excellence and customer satisfaction.

Qualifications

• Experience in installing, maintaining, and repairing mechanical and electrical systems.
• Previous experience in supply chain, automation, or related industries is a plus.

Responsibilities

• Install, maintain, and repair equipment and systems at client locations.
• Perform preventive maintenance and troubleshoot issues.
• Provide technical support and maintain documentation.

Skills

Troubleshooting

Problem-solving

Technical support

Customer service

Excellent communication

Documentation skills

Experience with diagnostic tools

Education

Technical certifications in Engineering or Electronics

Degree in Engineering or Electronics

Job description

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KPI Solutions provides end-to-end supply chain services and automation to transform distribution operations for clients. We specialize in analyzing, designing, implementing, and supporting flexible and scalable engineered solutions to optimize order fulfillment and build capacity. Our technology-neutral approach and data-driven operations strategy ensure resilient designs and customized solutions. Comprehensive offerings include consulting, network strategy, engineered facility design, material handling systems integration, robotics, intelligent warehouse software, and lifetime services.

Company Description

KPI Solutions provides end-to-end supply chain services and automation to transform distribution operations for clients. We specialize in analyzing, designing, implementing, and supporting flexible and scalable engineered solutions to optimize order fulfillment and build capacity. Our technology-neutral approach and data-driven operations strategy ensure resilient designs and customized solutions. Comprehensive offerings include consulting, network strategy, engineered facility design, material handling systems integration, robotics, intelligent warehouse software, and lifetime services.

Role Description

This is a full-time remote role for a Field Service Technician. The technician will be responsible for installing, maintaining, and repairing equipment and systems at various client locations. Daily tasks include troubleshooting issues, performing preventive maintenance, providing technical support, and ensuring that all services meet company standards and client satisfaction. Additionally, the technician will maintain documentation and provide detailed reports on service activities.

Qualifications

• Experience in installing, maintaining, and repairing mechanical and electrical systems
• Strong troubleshooting and problem-solving skills
• Ability to provide technical support and customer service
• Excellent communication and documentation skills
• Experience with the use of diagnostic tools and software
• Willingness to travel frequently to client sites
• Ability to work independently and as part of a team
• Previous experience in supply chain, automation, or related industries is a plus
• Technical certifications or a degree in Engineering, Electronics, or a related field is preferred

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

• Industries

  Transportation, Logistics, Supply Chain and Storage

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