Field Service Technician

Danaher Corporation; United States; Remote; USD 60,000 - 90,000; Full time

Job summary

Leica Microsystems, part of Danaher, seeks a Field Service Technician to support installation, maintenance, and repair of mechanical, electro-mechanical, electronic, and optical instruments across LatAm, with extensive travel. The role reports to the Service Manager Latam and is based in São Paulo/Capital but will be remote with LATAM coverage.

Requirements include a Bachelor's or Technical Degree, strong surface knowledge of medical devices, and advanced Portuguese and English.

Qualifications

• Bachelor's or Technical Degree.
• Experience with medical devices (life science).
• Portuguese & English (Advanced) - mandatory; Spanish (Intermediate) desirable.

Responsibilities

• Provide installation support, field actions, maintenance, and repair on multiple instrument groups.
• Control spare parts under own responsibility to maximize customer uptime and field service metrics.
• Provide other technical support to sales, application, and quality teams to meet goals and targets.

Skills

Medical devices knowledge

Field service

Troubleshooting

Education

Bachelor's or Technical Degree

Job description

Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?

Bring more to life.

At Leica Microsystems, one of Danaher's 15+ operating companies, our work saves lives—and we're all united by a shared commitment to innovate for tangible impact. You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.

Shape the Future with Us!

At Leica Microsystems, we have been shaping the future for over 175 years with groundbreaking optical and digital solutions. With a culture rooted in customer focus, innovation, and teamwork, we lead the market in microscopy, imaging, and analysis, unveiling the invisible and empowering our customers to build a better, healthier world.

Joining Leica Microsystems means contributing to scientific discoveries and supporting surgeons in making critical decisions. Our advanced microscopes and AI-based image analysis solutions enable users to gain profound insights into development and engineering challenges. Here, you will work on meaningful projects alongside passionate colleagues, driving progress and pushing the boundaries of what’s possible.

Learn about the Danaher Business System which makes everything possible.

The Field Service Technician is responsible for providing installation support, maintenance, and repair on 2-3 groups of mechanical, electro-mechanical, electronic and optical (basic) instruments and keep customers satisfaction.

This position reports to the Service Manager Latam and is part of the Service Departmentlocated in São Paulo/Capital and will be remote and cover Latam region.

In this role, you will be responsible for, but not limited to:

• Provide installation support, field actions, maintenance, and repair on 2-3 groups of mechanical, electro-mechanical, electronic and optical (basic) instruments. Control the spare parts under own responsibility to maximize customer uptime and field service-related metrics.
• Provide other technical support as requested, for sales, application and quality, in order to contribute to company in achieving strategic goals and financial targets, by providing excellent field services to customers.
• Conduct,understand complex system operation, documents and troubleshooting and documenting according to local and Leica policies in a time manner.

The essential requirements of the job include:

Education:

• Bachelor's or Technical Degree;

Experience:

• Experience working with medical devices (primarily segment), life science and industry experience will be considered a plus.
• Strong technical acumen – analytical with the ability to understand complex system operation, documents and troubleshooting.

Language:

• Portuguese & English (Advanced) - mandatory;
• Spanish (Intermediate) - desirable.

Travel, Motor Vehicle Record & Physical/Environment Requirements:

• Ability to travel >80%, occasional overnight travel, must maintain flexible schedule, often with short notice.Occasional international travel may be required for attending customers and/ or participating in trainings.
• Must have a valid driver's license with an acceptable driving record, valid passport and ability to travel to Europe and USA.
• Ability to lift, move or carry equipment's.

Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visit www.danaher.com.