Field Service Technician

Tharp Consulting; Tucson (AZ); On-site; USD 28,000 - 39,000; Full time

Job summary

Tharp Consulting is seeking a field-based Service Technician to install, startup, troubleshoot, and repair residential and commercial water heaters, boilers, and water treatment equipment. The role includes on-site diagnostics, component replacement, preventive maintenance, and warranty service support.

Key duties include diagnosing issues to restore operation, replacing defective components, interpreting schematics, and using test equipment.

Qualifications

• Hands-on technical aptitude for water heating, boiler, and water treatment systems.
• Strong diagnostic and repair skills.
• Ability to read schematics and use test instruments.
• Accuracy in completing and recording service documentation.
• Professional customer-focused service skills.
• Commitment to safety and quality.

Responsibilities

• Diagnose equipment issues and complete repairs to restore proper operation.
• Replace defective components and perform preventive maintenance.
• Interpret electrical and mechanical schematics.
• Use electrical and mechanical test equipment safely and effectively.
• Document service work accurately in service systems.
• Maintain strict safety, quality, and customer service standards.
• Collaborate with engineering and manufacturing teams to communicate product issues and support continuous improvement.

Skills

Water heating systems

Diagnostics

Repair skills

Schematics reading

Safety and quality

Customer service

Tools

Test instruments

Job description

Service Technician (Field-based)

Install, start up, troubleshoot, and repair residential and commercial water heaters, boilers, and water treatment equipment. Perform on-site diagnostics, component replacement, and preventive maintenance, and assist with warranty service.

Key Duties

• Diagnose equipment issues and complete repairs to restore proper operation
• Replace defective components and perform preventive maintenance
• Interpret electrical and mechanical schematics
• Use electrical and mechanical test equipment safely and effectively
• Document service work accurately in service systems
• Maintain strict safety, quality, and customer service standards
• Collaborate with engineering and manufacturing teams to communicate product issues and support continuous improvement

Qualifications & Skills

• Hands-on technical aptitude for water heating, boiler, and water treatment systems
• Strong diagnostic and repair skills
• Ability to read schematics and use test instruments
• Accuracy in completing and recording service documentation
• Professional customer-focused service skills
• Commitment to safety and quality