Field Service Technician

Osgood Industries; Town of Florida (NY); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k) with employer matching

Paid Time Off

Education Assistance Program

Job summary

Osgood Industries in Oldsmar, FL, is looking for a skilled Field Service Technician. This role involves providing technical support and servicing advanced OEM filling systems across North, Central, and South America. Candidates should possess strong mechanical and electrical troubleshooting skills, and must be able to work independently while fostering strong customer relationships.

The position entails approximately 60–75% travel, with benefits starting on Day 1, including health insurance and a 401k match.

Qualifications

• Experience servicing industrial machinery or automated equipment.
• Ability to read electrical schematics and mechanical drawings.
• Experience with PLCs, HMIs, controls, or automation systems preferred.

Responsibilities

• Perform machine repairs, adjustments, upgrades, and preventive maintenance.
• Provide professional technical support and build strong customer relationships.
• Diagnose PLC, HMI, sensors, drives, and automation problems.
• Train customer operators and maintenance teams.

Skills

Mechanical troubleshooting

Electrical troubleshooting

Customer service skills

Self-motivated problem solver

Education

5+ years of industrial equipment service experience

Valid driver’s license

Job description

Job DetailsJob Location: Legal Address - Oldsmar, FL 34677Position Type: Full TimeOsgood is Growing

Osgood Industries, LLC, is a leading provider of innovative packaging machinery solutions with a legacy of excellence since 1978. Located in Oldsmar, FL, Osgood designs and manufactures high-quality clean and ultra-clean filling systems for the food industry, delivering customized solutions and comprehensive lifecycle support to customers worldwide.

Come Grow with Us!

We are seeking a skilled Field Service Technician to join our team.You will work directly with customers, provide ongoing technical support, optimize high-performance equipment, support the installation, startup, and troubleshooting of advanced OEM filling systems deployed across North, Central, and South America. This hands‑on role combines mechanical, electrical, and controls expertise with customer‑facing problem solving to keep critical customer operations running successfully.

What You Will Do

• Perform machine repairs, adjustments, upgrades, and preventive maintenance
• Provide professional technical support and build strong customer relationships
• Install and commission complex automated filling equipment
• Troubleshoot mechanical, electrical, pneumatic, and controls‑related issues
• Diagnose PLC, HMI, sensors, drives, and automation problems
• Train customer operators and maintenance teams

What We Are Looking For

• Strong mechanical and electrical troubleshooting background
• Experience servicing industrial machinery or automated equipment
• Ability to read electrical schematics and mechanical drawings
• Experience with PLCs, HMIs, controls, or automation systems preferred
• Self‑motivated problem solver who can work independently
• Strong communication skills and customer service mindset

Qualifications

• 5+ years of industrial equipment service experience
• Experience with OEM machinery, packaging equipment, robotics, or automation
• Valid driver’s license

Travel

• This position requires approximately 60–75% travel, including overnight stays at customer locations. Travel may include domestic and international assignments.

Why Join Us

• Work with advanced manufacturing technology
• Solve challenging technical problems
• Be a key part of customer success
• Gain exposure to diverse industries and manufacturing environments
• Join a team that values technical expertise, ownership, and continuous improvement
• All benefits start Day 1 of employment
• 401k match = 100% up to first 5% of employee contribution – 100% vested immediately

Benefits

• Health, dental, and vision insurance
• 401(k)
• Employer Paid: Life Insurance, Short & Long Term Disability Insurance, Identity Theft Protection, Employee Assistance Program
• Education Assistance Program
• Paid Time Off (holidays, vacation, floating holidays, additional purchased vacation option)
• Accident, Critical Illness, Hospital Indemnity Insurance

At Osgood, we recognize that each role and individual brings unique value to our organization. Compensation is determined using objective, job-related factors such as role responsibilities, skills, qualifications, credentials, and relevant experience. Decisions are made based on the specific needs and circumstances of each position while maintaining fair and consistent practices.

Our total rewards package includes base pay, bonus opportunities (when applicable), and employee benefits designed to support our team members. The welfare of our employees matters to us. Therefore, Osgood offers a generous and attractive benefits package that meets our employees’ needs.

We are an Equal Opportunity Employer committed to a diverse workforce.We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws.