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Field Service Technician

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St. Louis (MO)

On-site

USD 40,000 - 60,000

Full time

Yesterday
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Job summary

A leading tech company seeks a Field Service Technician in St. Louis for a 3-month contract. This entry-level role requires hardware repair experience and offers the chance to provide general IT support across various client sites. Ideal for those with strong customer service and troubleshooting skills, this position provides an opportunity to grow within a dynamic work environment.

Qualifications

  • 1-3 years of hands-on hardware repair experience.
  • Experience with printer break-fix and equipment installs.
  • Reliable transportation and valid driver's license.

Responsibilities

  • Drive to client sites and provide IT support.
  • Maintain and troubleshoot computer systems and hardware.
  • Document and repair computer peripherals.

Skills

Technical troubleshooting
Customer service
Hardware repair
Field service
Driving

Education

CompTIA A+ certification

Job description

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Dice is the leading career destination for tech experts at every stage of their careers. Our client, Motion Recruitment Partners, LLC, is seeking the following. Apply via Dice today!

Our client is looking for a Field Service Technician for a 3-month contract in St. Louis, MO 63110.

Applicants must be currently authorized to work in the US on a full-time basis now and in the future.

Our client is a multibillion-dollar company that provides end-to-end managed services, technology, and consulting to enable the digital workplace for small to enterprise businesses. Join their team to be part of delivering individualized experiences to a diverse range of clients in a collaborative and productive workplace environment.

Contract Duration: 3 months

Required Skills & Experience

  • 1-3 years hardware repair hands-on experience (printers, PCs, POS, etc.) break-fix, use of power tools (e.g. drills,,)and familiar with the ticketing system.
  • Experience with Lexmark printer break-fix and equipment installs, and HP Dell Lenovo.
  • Previous Field Service and/or Desktop, POS, printer Break/Fix experience
  • Excellent technical troubleshooting and customer service skills
  • Reliable transportation and clean driving record.
  • Active driver's license.
  • Customer-facing service skills.
  • CompTIA A+

What You Will Be Doing

  • Driving to client sites and providing general IT support to multiple customers (retailers, banks, etc.)
  • Running break-fix and IMAC calls, and supporting clients, the level of support will vary depending on the customer, but do expect printer, laptop, server, network, and other technology devices.
  • Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals
  • Documents, maintains, upgrades or replaces hardware and software systems, such as desktops, Point of Sale (POS) devices, and printers
  • Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed
  • Maintain good customer focus meeting deadlines and service level agreements (SLAs).
  • Completions of assigned cases.

Seniority level
  • Seniority level
    Entry level
Employment type
  • Employment type
    Full-time
Job function
  • Job function
    Engineering and Information Technology
  • Industries
    Software Development

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