Field Service Technician - Midlands

Quaker Houghton; United States; Remote; Confidential; Full time

Job summary

Join a leading global company as a Field Service Technician, focusing on delivering onsite support and service across the Midlands region. You'll test and maintain industrial fluids, build customer relationships, and have career progression opportunities. With a permanent contract and benefits including a company van and pension plan, this is an excellent chance to start your career in manufacturing.

Benefits

Permanent contract

Company van, laptop, and mobile phone

Pension plan & Employee Assistance Program (EAP)

Day shifts, Monday to Friday

Local bonus opportunities

Clear career progression

Qualifications

• Excellent written and verbal communication skills required.
• Ability to work independently and manage your own schedule.
• Competent in Microsoft Office (Excel, Outlook, PowerPoint).

Responsibilities

• Support customers by maintaining metalworking fluids.
• Conduct testing of products and communicate results.
• Travel to customer sites using a company vehicle.

Skills

Communication

Organizational skills

Attention to detail

Tools

Microsoft Office

Job description

FULL TRAINING PROVIDED – Start your career as a Field Service Technician!

You will support our customers across the Midlands region by delivering agreed onsite service. Your primary focus will be testing, resolving product-related issues, and offering advice—all while building trusted relationships with our clients.

Join the team and unleash your potential!

Tasks

What will you do?

Support customers across the Midlands region by ensuring that metalworking fluids, greases, coolants, and cleaners are optimally maintained for efficient manufacturing. Your responsibilities will include:

• Travel to customer sites (company vehicle provided)

• Carry out basic testing of metalworking fluids (training provided)

• Record and clearly communicate test results to customers

• Offer solutions and technical advice as a trusted point of contact

• Collaborate with your team and internal departments

• Follow all health & safety procedures on-site

Requirements

What do we look for?

• Excellent written and verbal communication skills

• Ability to work independently and manage your own schedule

• Strong organisational skills and attention to detail

• Friendly, professional, and consultative approach with customers

• Competent in Microsoft Office (Excel, Outlook, PowerPoint, etc.)

• Full UK driving licence (essential)

If you enjoy working in the heavy industry sector, are a quick learner, and want to build a long-term career in manufacturing with a well-established multinational—we want to hear from you!

Benefits

What’s in it For You?

• Permanent contract

• Company van, laptop, and mobile phone

• Day shifts, Monday to Friday

• Competitive salary + local bonus opportunities

• Pension plan & Employee Assistance Program (EAP)

• A great opportunity to become a Technical Service Specialist, trained by senior experts from Quaker Houghton Fluidcare

• Clear career progression in a growing, global business

Who are we?

We are the global leader in industrial process fluids present in 40+ countries continually improving and innovating so the world’s steel, aluminium, automotive, aircraft, machinery and industrial parts manufacturers can stay ahead in a changing world. Throughout our 100+ locations, our chemists, engineers and industry experts partner with our customers to continually improve their operations so they can run even more efficiently, even more effectively, whatever comes next.

Our values:

• Live Safe
• Act with integrity
• Exceed Customer Expectations
• Drive Results
• Embrace Diversity
• Do Great Things Together

Our core values embody who we are as a company, guide our decisions and inspire us. Our commitment to these values, in words and actions, builds a safer, stronger Quaker Houghton. They are the fundamental beliefs that guide our internal conduct and our relationship with the outside world.