Field Service Technician

Flow Control Group; Springfield (MA); On-site; USD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated Service Technician to join its dynamic team. This role involves repairing and maintaining various rotating equipment, ensuring optimal performance and reliability. The ideal candidate will possess strong mechanical skills and a commitment to safety, while also demonstrating excellent customer service and communication abilities. With a focus on professional development and employee ownership, this company offers a supportive environment for career growth. If you are looking to make a significant impact in a collaborative setting, this opportunity is perfect for you.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Matching Program

Paid Time Off

Parental Leave

Training Programs

Employee Referral Program

Qualifications

• Strong mechanical skills and ability to troubleshoot equipment issues.
• Excellent customer service and communication skills required.

Responsibilities

• Perform repairs and maintenance on rotating equipment.
• Ensure compliance with OSHA regulations and maintain a safe work area.
• Assist customers with equipment-related tasks.

Skills

Mechanical Skills

Problem-solving Skills

Customer Service Skills

Organizational Skills

Communication Skills

Education

High School Diploma or Equivalent

Tools

Precision Instruments (calipers, micrometers)

Forklift

Job description

Corrosion Products & Equipment, 48 Hayes Avenue, West Springfield, Massachusetts, United States of America Req #1211

Tuesday, March 18, 2025

Company: Corrosion Products

About Us: At CPE, we're big on liquids and serious about uptime reliability. Family owned and operated for more than 25 years, we represent some of the most trusted names in fluid handling and deliver highly specialized industrial construction services. From turnkey solutions to custom-engineered skid packages, equipment installation to preventive maintenance programs, confidence flows here.

Summary: The Service Technician is responsible for repairs and maintenance of rotating equipment, including pumps, gear boxes, valves, blowers, and vacuum pumps. The services may be performed in our repair facility located in West Springfield, MA or may be completed in the field at a customer’s facility. The Technician must maintain a safe and clean work area.

1. Completes initial inspection and required paperwork for all items to be repaired or serviced.
2. Disassembles equipment while marking items and documenting current condition.
3. Sand blasts and paints items as required.
4. Helps identify items needed for repair.
5. Measures all required parts for inspection reports.
6. Identifies, troubleshoots, and resolves issues with equipment, devices, or products; uses precision instruments such as calipers, micrometers, and gauges to make measurements.
7. Assembles equipment per manufacturer specifications verifying acceptable tolerances are achieved.
8. Assists customers with tasks related to current equipment including pump removal, pump install, shaft alignment, vibration analysis, lube maintenance, and others.
9. Maintains and completes required paperwork and time sheet.
10. Ensures compliance with OSHA regulations.
11. Cleans up shop and performs other duties as assigned.
12. Ability to operate a forklift.
13. Strong mechanical and problem-solving skills.
14. Customer service and consultative skills.
15. Strong work ethic with ability to work under minimal supervision.
16. Verbal and written communication skills, with ability to clearly communicate with engineering, technical support, sales, and management.
17. Organizational skills and attention to detail.

Physical Demands:

1. While performing the duties of this job, the employee is regularly required to talk or hear.
2. Specific vision abilities required by this job include close vision and ability to adjust focus.
3. This role requires the ability to lift up to 50 pounds unassisted.

Travel: Travel will be local. There may be times where overnight travel is required but that will be an exception.

Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Corrosion Products operates as a vital subsidiary within Flow Control Group (FCG), a prominent holdings company that is a leading solutions provider focused on technically oriented products and services for flow control, fluid handling and process, industrial automation, and life sciences with locations throughout North America.

Why Build a Career with Us?

Everyone’s an Owner of the Company: Because every team member contributes to Flow Control Group’s success, everyone has the benefits of ownership! Flow Control Group has a broad-based employee ownership program extended to every employee within our portfolio companies.

Competitive Benefits: Enjoy an attractive benefits package that includes Medical, Dental and Vision insurance (among other plans), competitive 401(k) matching program, career growth opportunities, employee referral program, paid time off and holidays, as well as parental leave.

Training: FCG University learning and training platform available to all employees offering over 80k courses.

Career Growth Opportunities: At Flow Control Group, we are committed to your professional development. With a vast network of over 100 brands across North America, we provide unparalleled opportunities for growth and advancement. Whether you're just starting your career or looking to take it to the next level, we offer custom training programs, mentorship, and a supportive environment to help you achieve your goals. Join us and be part of a dynamic team where your contributions make a real impact.

Equal Opportunity Employer: Flow Control Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other legally protected characteristics.