Field Service Technician

Hunter Truck; Scranton (Lackawanna County); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive pay and bonus potential

Medical, dental, vision & FSA benefits

401(k) with company match

Paid time off and holidays

Training and advancement opportunities

Family-owned stability since 1938

Job summary

Hunter Truck is seeking a skilled Field Service Technician to diagnose and repair a range of vehicle components at customer sites. You will perform major repairs, electrical and A/C work, and coordinate with the service department for parts and workflow.

A strong focus on safety, documentation of warranty claims, and adherence to company policies is required. Requires vocational training and multiple truck certifications, including ASE, CDL Class B, and drive train/heating/cooling

Qualifications

• Vocational/technical training with hands-on diesel/truck repair exposure.
• ASE and truck-tech certifications are required or in progress.
• Experience diagnosing engines, driveline, electrical, and A/C systems.

Responsibilities

• Perform diagnostics and repairs on most vehicle components at customer sites.
• Lead major component repairs, overhauls, and electrical/A/C system work.
• Coordinate with service dept for parts and workflow daily.
• Maintain warranty documentation including EDS and TCS cases.
• Maintain truck and workshop cleanliness and safety compliance.

Skills

Field service

Diagnostics

Electrical repair

A/C systems

Component overhaul

Education

Vocational/technical school

ASE Certifications

CDL Class B or above

State Vehicle Inspector Certification (Class 7)

MX Engine Certification

Cummins MD and HD Certification

Drive Train Certification for Medium/Heavy Truck

HVAC Certification for Medium/Heavy Truck

Tools

Hand tools

Job description

NOW HIRING: Field Service Technician

At Hunter Truck, our people are the heart of everything we do, and we’re excited to grow our team! Since 1938, our family-owned Peterbilt dealership has built its reputation on integrity, teamwork, and outstanding service across Pennsylvania, West Virginia, New Jersey, New York, Vermont, and New Hampshire. If you’re looking for a place where your ideas matter, your growth is encouraged, and your work truly makes an impact, you’ll thrive here.

Come build your career with a team that invests in you from day one.

POSITION AT A GLANCE

Location: Scranton, PA

Position Type: Full-Time

Schedule: Monday through Friday, 8:00 AM to 4:30 PM

Address: 2900 Stafford Avenue, Scranton, PA 18505

What You’ll Do

As a Field Service Technician, you’ll perform diagnostics and repairs on most vehicle components independently. You will:

• Perform unsupervised diagnostics and repairs of most vehicle components at customer job sites
• Conduct major component repairs, overhauls, and electrical/A/C system repairs
• Communicate daily with the service department to coordinate workflow and parts needs
• Track and tag warranty parts; maintain documentation for warranty claims including EDS and TCS cases
• Maintain productivity (>80%) and efficiency (>95%) while performing quality work
• Assist other technicians on major repairs and participate in team projects
• Road test vehicles and inspect newly delivered units for damage or missing components
• Install optional equipment and report machinery defects
• Maintain clean and organized service truck, customer work area, and shop environment
• Participate in OEM/vendor training programs and maintain certifications with minimum 90% passing grade
• Adhere to all federal, state, and local regulations and Hunter Truck safety policies

What You Bring

• Education & Experience: Vocational/technical school graduate with a minimum of 5 years related experience (or equivalent combination). Must have experience in engine and driveline troubleshooting, electrical repair, A/C systems, and component overhaul or specialty experience. Must have a good supply of hand tools to complete most repairs.
• Certificates & Licenses: Valid Driver’s License required; must meet company insurability standards. Commercial Driver’s License (CDL) Class B or above required; must meet company insurability standards.
• Automotive Service Excellence (ASE) Certifications required
• Drive Train Certification for Medium/Heavy Truck required
• Heating, Ventilation, and Air Conditioning Certification for Medium/Heavy Truck required
• State Vehicle Inspector Certification (Class 7) required
• MX Engine Certified required
• Cummins MD and HD Certification required
• Physical Requirements: Regular standing and use of hands; frequent walking, climbing, balancing, stooping, kneeling, crouching, or crawling; regularly lift/move up to 50 lbs , frequently lift/move more than 100 lbs , occasionally more than 100 lbs. Vision abilities include close, distance, color, peripheral, depth perception, and focus adjustment.

WHY WORK WITH US

• Your hard work earns real rewards with competitive pay and bonus opportunities
• Comprehensive benefits package to keep you and your family covered - including medical, dental, vision, FSA and a variety of optional benefits!
• 401(k) with company match because your future matters
• Competitive Paid Time Off and paid holidays!
• Your success is our priority. We offer training, mentorship, and advancement opportunities
• A supportive, team first culture where you’re never just a number
• A legacy of stability in a company that is family-owned and trusted since 1938

Hunter Truck is an Equal Opportunity Employer. We celebrate diversity and are committed to building an inclusive workplace for all employees.