Field Service Technician

ALOIS Solutions; Sarasota (FL); On-site; USD 42,000 - 54,000; Full time

Job summary

ALOIS Solutions seeks a Field Service Technician I to support configuration, installation, maintenance, and troubleshooting of mission-critical LMR subscriber systems and communication equipment.

The role involves configuring Motorola radio units with CPS, Radio Management, and RadioCentral, developing codeplugs, and supporting RF cabling and antennas in field environments. A valid driver's license and hands-on electronics experience are required.

Qualifications

• Minimum 2+ years of hands-on experience in LMR, RF systems, radiocommunications, public safety communications, network administration, or electronics.
• Experience with Motorola CPS, Radio Management, or RadioCentral.
• Working knowledge of LMR, P25, RF cabling, connectors, and antennas.
• Experience using basic hand tools and performing physical equipment installation and cable assembly.
• Valid Driver’s License with a clean driving record.
• Strong troubleshooting, organizational, and communication skills.
• High School Diploma or equivalent.

Responsibilities

• Configure, program, and provision Motorola radio subscriber units using Motorola CPS, Radio Management, and RadioCentral.
• Develop and modify custom radio codeplugs and manage unit IDs and IP configurations.
• Support LMR and P25 digital/analog radio systems, RF cabling, connectors, and antennas.
• Assist with mobile radio installations, equipment racks, and in-vehicle communication accessories.
• Build, route, terminate, and test RF coaxial and data cables.
• Perform troubleshooting and Tier 1/Tier 2 diagnostics on Motorola handheld and mobile radios.
• Conduct preventative maintenance, software/firmware updates, and frequency tuning.
• Utilize RF test equipment, including service monitors, digital multimeters, wattmeters, and power supplies.
• Maintain equipment records, asset tracking, service tickets, and RMA activities.
• Follow established change-control and service management procedures.

Skills

LMR systems

Radio troubleshooting

Motorola CPS

Electronics

Driver’s license

Education

High School Diploma

Associate CET (ETA)

CompTIA Network+ or CCNA

Tools

RF test equipment

Service monitors

Digital multimeters

Wattmeters

Power supplies

Cable assembly tools

Job description

We are seeking a qualified Field Service Technician I to support the configuration, installation, maintenance, and troubleshooting of mission-critical Land Mobile Radio (LMR) subscriber systems and communication equipment.

Key Responsibilities

• Configure, program, and provision Motorola radio subscriber units using Motorola CPS, Radio Management, and RadioCentral.
• Develop and modify custom radio codeplugs and manage unit IDs and IP configurations.
• Support LMR and P25 digital/analog radio systems, RF cabling, connectors, and antennas.
• Assist with mobile radio installations, equipment racks, and in-vehicle communication accessories.
• Build, route, terminate, and test RF coaxial and data cables.
• Perform troubleshooting and Tier 1/Tier 2 diagnostics on Motorola handheld and mobile radios.
• Conduct preventative maintenance, software/firmware updates, and frequency tuning.
• Utilize RF test equipment, including service monitors, digital multimeters, wattmeters, and power supplies.
• Maintain equipment records, asset tracking, service tickets, and RMA activities.
• Follow established change-control and service management procedures.

Required Qualifications

• Minimum 2+ years of hands‑on experience in LMR, RF systems, radiocommunications, public safety communications, network administration, or electronics.
• Experience with Motorola CPS, Radio Management, or RadioCentral.
• Working knowledge of LMR, P25, RF cabling, connectors, and antennas.
• Experience using basic hand tools and performing physical equipment installation and cable assembly.
• Valid Driver’s License with a clean driving record.
• Strong troubleshooting, organizational, and communication skills.
• High School Diploma or equivalent.

Certifications

• Associate CET (ETA) certification required within 6 months of assignment start.
• CompTIA Network+ or CCNA is highly preferred.
• Must be able to successfully complete a CJIS fingerprint-based background check.

This position is well suited for professionals with hands‑on experience in radio communications, RF technology, LMR systems, electronics, or public safety communications who are comfortable working in a technical, field‑oriented environment.