Field Service Technician

Culligan Quench; San Diego (CA); On-site; USD 125,000 - 150,000; Full time

Job summary

Culligan Quench seeks a Field Service Technician in San Diego to maintain and repair a range of filtered water systems, ensuring customer satisfaction. This role involves hands-on training, operates a company vehicle, and offers competitive pay along with extensive benefits, including health insurance and a retirement plan.

Benefits

Company vehicle and gas card provided

Medical, Dental, Vision insurance from day one

401(k) with 50% match

PTO and paid Holidays

Qualifications

• Experience in repair and maintenance is essential.
• Proficiency in Microsoft Office is preferred.
• Valid driver's license required and at least 21 years old.

Responsibilities

• Install, maintain, and repair filtered water systems.
• Troubleshoot and inspect for leaks.
• Ensure positive customer service during service visits.

Skills

Repair and maintenance

Technical aptitude

Communication skills

Basic computer skills

Education

Technical school degree

Job description

About Culligan Quench

Culligan Quench’s purpose is to impact people’s lives and improve the earth by helping to eliminate the 500 million plastic bottles consumed each year. We play a front-line role in the battle against single-use plastic water bottles by delivering on-demand filtered water solutions to more than 120,000 healthy and environmentally conscious customers across North America.

Our bottle-free water coolers, ice machines, sparkling water dispensers, and coffee brewers purify the existing water supply, providing an endless supply of clean water and water-based beverages for a fixed monthly fee, typically under a long-term bundled service and rental subscription agreement. Culligan Quench has grown from a small regional company to an international leader that had a successful NYSE public offering in 2016 and is now owned by private equity-backed Culligan. Headquartered in King of Prussia, PA, Quench has more than 1,600 team members operating out of over 90 locations across North America and Puerto Rico. For more information, visit www.quenchwater.com.

About Culligan

Founded by Emmett Culligan in 1936, Culligan is a world leader in delivering superior water solutions that improve health and wellness. The company offers advanced water filtration and treatment products, including water softeners, drinking water systems, whole-house systems, and solutions for businesses. Culligan's network of over 900 franchise dealers in 90 countries is the largest worldwide, many of whom are multigenerational family owners.

Values: 5Cs

• Culligan as One
• Customers come first
• Commitment to Innovation
• Courage to do what's right
• Consistently deliver exceptional results

The Position

We are seeking a Field Service Technician for our San Diego area to perform service work on our filtered water systems, including bottleless water coolers, ice machines, sparkling water dispensers, and coffee brewers. Responsibilities include installations, maintenance, repairs, and preventative maintenance. The technician acts as the face of Quench, providing positive customer service during site visits. The role reports to the Field Service Manager and involves operating a company vehicle. Hands-on training is provided upon hire.

Key Responsibilities

• Troubleshoot products for required repairs
• Change water filters, clean and sanitize tanks, change UV bulbs, and clear waterlines
• Inspect for leaks and malfunctions
• Perform service agreement tasks and other duties as assigned
• Follow safety policies and procedures
• Maintain company vehicle and adhere to maintenance policies
• Apply strong technical and mechanical aptitude
• Use basic tools and transport equipment to customer sites
• Electronically transfer customer and company information
• Maintain regular and reliable attendance

Qualifications

• Experience in repair and maintenance
• Technical school degree preferred
• Basic computer skills required
• Microsoft Office experience preferred
• Good verbal and written communication skills
• Ability to learn water cooler repair techniques
• Ability to work in a fast-paced environment
• Clean work record and pass pre-employment drug screen
• Physical ability to bend, squat, walk with equipment, climb ladders, and lift 70+ pounds
• Valid driver’s license
• At least 21 years old

Highlights

• Hourly Rate: $22.87 - $24.25
• Company vehicle and gas card provided
• Schedule: Monday-Friday, 7:00 AM - 4:00 PM (may vary)

Benefits

• Medical, Dental, Vision insurance starting day one
• 401(k) with 50% match up to 6%
• PTO and paid Holidays

Hourly rate: $27.43 - $29.10

Important Notices

• Beware of fake job offers claiming affiliation with Quench. We do not request banking details or payment for applications. Official emails are from @quenchwater.com. Verify offers through our HR channels at [e-mail].

We are an Equal Opportunity Employer. All employment practices are conducted without discrimination based on protected categories. For more information, review the Know Your Rights notice from the Department of Labor.