Field Service Technician

PowerFlex; San Diego (CA); On-site; USD 41,000 - 58,000; Full time

Job summary

PowerFlex, an EDF Renewables company, is seeking a Field Technician to provide on-site technical support for EV charging equipment, solar PV, and BESS systems in the San Diego County area. You will perform hands-on maintenance and troubleshooting while coordinating with internal teams and clients to ensure top service quality.

Requirements include a Bachelor’s degree in engineering, 5+ years electrical experience, 2+ years with EVSE, and a valid driver’s license.

Qualifications

• Bachelor’s Degree in engineering or equivalent field.
• 5+ years of electrical engineering experience.
• 2+ years of experience working with EVSE.
• Experience with solar PV, BESS, or DERs preferred.
• Hands-on hardware experience in lab or professional setting.
• Experience in customer service or support.
• Experience with Salesforce Service Cloud and Microsoft Office Suite.
• Valid Driver’s License with annual checks and defensive driving training.

Responsibilities

• Lead on-site diagnostics, repair, and preventive maintenance of EVSE, solar PV, and BESS.
• Serve as field contact for escalated service needs with internal teams and clients.
• Develop and implement best practices for field configuration, installation, and maintenance.
• Act as on-site technical expert using diagnostic tools and test equipment.
• Maintain detailed service documentation and provide field insights.
• Own field inventory tracking and regional parts replenishment.
• Support commissioning of new charging sites with cross-functional teams.
• Perform routine inverter checks and battery health assessments.
• Interface with clients professionally, upholding quality and safety.
• Adhere to OSHA/NFPA/NEC and site safety requirements during energized work.

Skills

Electronics basics

Three-phase systems

Solar inverters

BMS / energy storage

Networking basics

CLI basics

Customer service

MS Office / Office 365

Salesforce Service Cloud

Education

Bachelor’s degree in engineering

Tools

Salesforce Service Cloud

Microsoft Office Suite

Job description

Scope of Job

PowerFlex, an EDF Renewables company, is a leading national provider of intelligent onsite energy solutions that support carbon‑free electrification and transportation. The Company delivers integrated solar, storage, EV charging, and microgrid systems, to businesses and organizations. As a single full‑service provider, PowerFlex customizes clean technology solutions to help clients achieve their energy and sustainability goals. Through the comprehensive PowerFlex X platform, PowerFlex leverages patented smart software to control, monitor, and optimize a client's distributed energy resources to reduce cost and maximize return on investment.

TheFieldTechnicianwillberesponsiblefor providingonsite technical support forPowerFlex’selectric vehicle charging equipment, solar photovoltaic (PV) systems, and battery energy storage systems (BESS)This rolewill work with internal teams as well as directly with our clients to provide best‑in‑class customer service.The Field Technician will provide hands‑onmaintenance and troubleshooting support acrossPowerFlex'sfull portfolio of energy assets, including EVSE, solar PV, and BESS equipment.

THIS POSTING IS FOR A CURRENT VACANCY AND THE EMPLOYER INTENDS TO FILL THIS POSITION BY 10/31/26.

Location

This role is responsible for supporting the San Diego County Area and needs to be based locally.

Responsibilities

• Lead on-site diagnostics, repair, and preventative maintenance of EVSE hardware, solar PV systems, and BESS equipment, including advanced troubleshooting and root cause analysis of recurring or complex field issues.
• Act as the field point of contact for escalated service needs, coordinating directly with internal support teams and external stakeholders to ensuretimelyresolution.
• Develop and implement best practices for field configuration, installation, and maintenance procedures, including solar and BESS systems; proactivelyidentifysite-specific risks or improvements.
• Serve asonsitetechnical expertas well as use diagnostic tools, test equipment, and system data to isolate electrical, mechanical, firmware, network, and communications faults
• Maintainaccurateand detailed service documentation in ticketing systems; provide insights from field data to inform operational and product enhancements.
• Own field inventory tracking and replenishment for your region, ensuring parts availability for scheduled and emergency maintenance.
• Supportcommissioningnewcharging sitesby performing hardware verification, power-up procedures, and end‑to‑end testing with cross‑functional teams.
• Perform routine maintenanceinverter checks, battery health assessments, string testing, and monitoring system configuration.
• Interface with clients and site hosts professionally in the field,representingPowerFlex’scommitment to quality, safety, and customer satisfaction.
• Follow all applicable OSHA, NFPA, NEC, manufacturer, and site‑specific safety requirements while performing energized work, lockout/tagout, arc‑flash assessments, and other field activities

Qualifications

Education/Experience

• Bachelor’s Degree in engineeringor equivalent field
• 5+ years of electrical engineering experience
• 2+ years of experience working with EVSE
• Experience with solar PV systems, BESS, or other distributed energy resources (DERs) preferred.
• Hands‑on experience working with hardware in a laboratory or professional environment
• Experience with Customer service or support =
• Experience working with Salesforce Service Cloud, Microsoft Office Suite
• Must have a valid Driver’s License.Subjectto annual motor vehiclerecord checksand mustparticipatein annual defensive driving training.

Skills/Knowledge/Abilities

• Knowledge of electronics and three‑phase circuits
• Familiarity with solar inverters, battery management systems (BMS), and energy storage technologies preferred.
• Basic familiarity with command‑line interface
• Goodunderstanding of networking concepts (Ethernet,WiFi,Cellular,IP addresses) is a plus.
• Comfort with basic office expectations, such as use of email, messaging,calendarsand Teams meetings
• Self‑starter – takes initiative to drive tasks to completion
• A desire to provide the best possible service for our customers and stakeholders
• Calm under pressure and can effectively prioritize competing tasks

Compensation

The base pay range for this position is $30 - $42 hourly. The total compensation for this position will include commission. This position is eligible for PowerFlex's comprehensive Health and Welfare plans including but not limited to medical, dental, vision, 401(k) retirement plan and paid time off. PowerFlex's compensation packages carefully consider a candidate's qualifications, experiences, and education in relation to the position.

Physical Requirements

• Remaining in a seated position.Long hours oncomputerkeyboard. Prolonged periods ofstandingwalkingand/ordriving.
• Must be able to ascend and descend ladders, scaffolds,stairsand work in confined spaces and in proximity to loud equipment.
• Must be able to position one-self to work in confined spaces such as trenches, pits,manholes,atticsand tunnels.
• Must be able to lift and carry or otherwise move50pounds occasionally
• Must be able to respond quickly to sounds.
• Must be able to move safely over uneven terrain or in confined spaces.
• Must be able to work in cold environments and on concrete floors.
• Must be able to traverse irregular and steep terrain.

Working Conditions

Approximately90% of the time is spenttraveling and providing support on‑siteat EVSE, solar, and BESS installations.10% is spent in an office environment – preparing equipment, interacting with clients via phone/email, internal escalation of service tickets, participating in recurring Asset Management/Customer Success team meetingsutilizing computers (frequent use of MS Word, MS Excel, Outlook, Access, PowerPoint, Publisher and Adobe etc.), telephones, and general office equipment.

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DEI Statement

Our company‑wide approach to diversity, equity and inclusion is focused on our workplace, community and business outcomes. We believe Diversity, Equity & Inclusion (DEI) is a key component to our mission of delivering renewable solutions and leading the transition to a sustainable energy future. As such, we strive to become a workplace that is diverse, equitable, and inclusive. Our aspiration is to build a culture of belonging and accountability by creating opportunities for growth and continuous learning to ensure progress.

EEO Statement

PowerFlex is committed to building a diverse and inclusive workplace. We are a proud Equal Opportunity Employer and prohibit discrimination based on age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions), and sexual orientation.

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