Field Service Technician

NOV; San Antonio (TX); On-site; USD 65,000 - 95,000; Full time

Job summary

NOV in Texas seeks a Field Service Technician who travels to customer sites to install, commission, test, calibrate, and troubleshoot NOV products across on-site environments in the oil and gas sector.

The role includes software/hardware upgrades, customer training on operation and maintenance, timely reports, and active participation in on-call support while maintaining safety and quality standards.

Qualifications

• High school diploma or GED required.
• Associate degree in a technical field preferred.
• 5+ years of field service experience in oil and gas preferred.
• Valid driver's license with clean driving record.

Responsibilities

• Travel to customer sites to install, commission, test, calibrate, and troubleshoot NOV products.
• Assist field installations, startup, and performance verification.
• Support other technicians during complex installations and service projects.
• Demonstrate leadership by mentoring less experienced technicians when needed.
• Maintain service tools, equipment, and company vehicles in safe working condition.
• Participate in on-call rotation and respond to customer service requests.
• Pass a national background check and motor vehicle report.
• Perform other duties as assigned.

Skills

Leadership

Communication skills

Travel ability

Customer-focused

Education

High school diploma or GED

Technical Associate degree

Tools

Oil & gas field equipment

Electrical troubleshooting

Job description

Job Description

• Travel to customer sites to install, commission, test, calibrate, and troubleshoot NOV products.


• Conduct field installations, system calibrations, and operational testing of equipment.


• Perform software and hardware upgrades while ensuring systems are operating efficiently.


• Train customers on the safe and proper operation, maintenance, and functionality of NOV equipment.


• Accurately complete and submit field service reports, inspection records, and other required documentation in a timely manner.


• Communicate equipment failures, customer feedback, and field observations to the appropriate internal teams.


• Provide technical support while maintaining a professional and customer-focused approach.


• Adhere to all NOV HSE policies, procedures, and quality standards.

Responsibilities

• Diagnose and resolve mechanical, electrical, pneumatic, hydraulic, and software-related issues in the field.


• Assist with equipment commissioning, startup, and performance verification.


• Support other Field Service Technicians during complex installations and service projects.


• Demonstrate leadership by mentoring and assisting less experienced technicians when needed.


• Maintain service tools, equipment, and company vehicles in safe working condition.


• Participate in an on-call rotation and respond to customer service requests as required.


• Successfully pass a national background check and motor vehicle report.


• Perform other duties as assigned.

Qualifications

• High school diploma or GED required.


• Associate degree in a technical field or equivalent education preferred.


• Minimum of five (5) years of related field service or oil and gas industry experience preferred.


• Must be at least 21 years of age.


• Knowledge of oil and gas field equipment, including software and hardware systems.


• Pneumatic and hydraulic experience preferred.


• Electrical troubleshooting experience preferred.


• Strong verbal and written communication skills.


• Proven leadership skills with the ability to lead and support fellow technicians.


• Valid driver's license with an acceptable driving record required.


• Ability to travel extensively to customer locations as required.