Field Service Technician

Geiger Pump & Equipment Company; Rosedale (MD); On-site; USD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a skilled technician to assemble, repair, and troubleshoot fluid process equipment. In this dynamic role, you will work closely with customers, ensuring top-notch service and support for various equipment, including pumps and valves. Your expertise will be crucial in performing precision overhauls and installations, contributing to the seamless operation of systems. Join a forward-thinking company that values continuous improvement and teamwork, and be part of a team that prioritizes customer satisfaction and operational excellence. If you are a motivated individual with a passion for technical challenges, this opportunity is perfect for you.

Benefits

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Dental insurance

Health insurance

Paid time off

Vision insurance

Wellness resources

Qualifications

• 3-5 years experience in repairing fluid process equipment.
• Ability to communicate effectively and handle a fast-paced workload.

Responsibilities

• Assemble, repair, align, and troubleshoot equipment.
• Install and service wastewater equipment at customer sites.
• Perform precision overhauls of pumps and valves.

Skills

Repairing fluid process equipment

Troubleshooting equipment problems

Effective communication

Precision laser alignment

Installation of pumps and valves

Mechanical skills

Education

Associate degree in a related field

Tools

Precision tools for alignment

Service equipment

Job description

Benefits:

• 401(k)
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance
• Wellness resources

Summary

Assemble, repair, align, and troubleshoot equipment and promote Geiger services and products through customer contact.

Duties and Responsibilities

1. Demonstrate and promote Geiger’s core values (Continuous Improvement, Customer Focus, Personal Accountability, and Teamwork).
2. Perform Precision overhauls of Pumps, Valves, Agitators, and other rotating equipment in house and at customer site.
3. Install fluid process equipment at industrial customer sites. Includes installation of pumps, valves, piping modifications, and other process equipment.
4. Install and perform service on wastewater equipment at customer sites. Includes installation and service of pumps, valves, piping, lift stations, mixers, clarifiers and other wastewater equipment.
5. Perform precision laser alignment of pumps and motors, and other power transmission systems both in-house and at customer site.
6. Perform new equipment build-ups. Mount pumps and motors to equipment base and perform alignment. Build automated valves systems.
7. Install mechanical seals, couplings, V-belts, bearing seals, relief valves and other accessories both in house and at customer site.
8. Troubleshoot fluid process equipment problems and prepare recommendations for repair or replacement.
9. Assist customers during new equipment start-ups.
10. Estimate hours required to complete work and determine whether repairs qualify for warranty consideration.
11. Respond to customer inquiries regarding service work, repair parts and pump operation.
12. Determine level of expertise required to perform work; request assistance from engineering, electrical or other staff as needed to ensure safety and customer requirements are met.
13. Work with Customer Service and Inside Sales Representatives to schedule service work.
14. Accurately prepare required customer and Geiger documentation.
15. Maintain and perform preventative maintenance on service equipment and tools.
16. Maintain clean and organized work area.
17. Assist co-workers in acquiring new skills, expanding current knowledge and increasing their understanding of equipment utilized in systems automation.
18. Perform other duties as assigned.

Job Specifications

1. Associate degree in a related field, three to five years related experience and/or training; or equivalent combination of education and experience.
2. Experience repairing fluid process equipment, including pumps and valves.
3. Understands the interaction between the various parts of a system such as fluid power, mechanical, electrical/electronic and the interfacing required for operation.
4. A positive, forward-thinking and creative individual with high ethical standards and an appropriate professional image.
5. An ability to handle a varied and fast-paced workload to meet customer requirements for projects.
6. A well-organized and self-directed team player.
7. A valid driver’s license.
8. Ability to work varying shifts, weekends and holidays. Participates in the after-hours on-call emergency service program per Geiger requirements.
9. Effectively handle lifting of various objects weighing up to 60 pounds.
10. Ability to communicate effectively verbally and in writing.
11. Experience installing fluid process equipment, including pumps, valves, piping and instrumentation.
12. Wastewater equipment experience is a plus.