Field Service Technician

Integrated Power Services; Richmond (VA); On-site; USD 38,000 - 59,000; Full time

Job summary

Integrated Power Services (IPS) is seeking a Field Service Technician who will be responsible for troubleshooting, maintaining, and repairing electrical systems. Ideal candidates will possess a strong work ethic, enjoy working independently, and have a commitment to customer service. Join IPS and contribute to enhancing critical infrastructure reliability.

Benefits

Paid Time Off (PTO)

401k Employer Match

Bonus Incentives

Tuition Reimbursement Program

Medical, Dental and Vision plans

Employee Assistance Program (EAP)

Qualifications

• 5+ years relevant experience is required.
• NETA Certification III or IV preferred.
• OSHA 30 hour and CPR/First Aid training preferred.

Responsibilities

• Inspect and troubleshoot low to high voltage electrical systems up to 500kV.
• Test and calibrate electrical equipment including transformers and relays.
• Assist customers with emergency services and technical support.

Skills

Troubleshooting

Customer Service

Electrical Testing

Communication

Education

High school diploma or equivalent

Associate degree in Electrical Power or equivalent

NETA Certification

Job description

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Are you a hands-on problem solver who loves to travel and provide exceptional customer service? IPS is seeking a dynamic Field Service Technician to join our team. In this role, no day will be the same. You'll troubleshoot, repair, and maintain equipment while delivering top-notch service to our customers. You’ll be able to work alongside some of the best technicians in the industry utilizing the latest technology tools and equipment. If you're passionate about your work, have a strong work ethic, and enjoy working independently, IPS is the place for you. Apply now and start your adventure with us!

Responsibilities & Expectations:

Inspect, test, troubleshoot, perform start-up and collect data of low, medium and high voltage (to 500kV) electrical systems, and moderately complex relay calibration and power metering.

• Instrument transformer tests
• Power transformer testing - Doble, TTR, Insulation Resistance, etc.
• Test both electro-mechanical and solid state relays
• Cable testing - Tan Delta, Power Factor, VLF, DC Hipot
• Automatic transfer switch troubleshooting
• Low, Medium and High voltage switchgear and circuit breaker testing
• Rotate emergency on-call duty and if called respond to customer emergencies in a timely manner
• Strong verbal and written communication skills
• Must have a valid Driver’s License and acceptable driving record
• Ability to travel locally and overnight
• Ability to work flexible hours, overtime and weekends as required, willingness to be on call
• Work safely alone and as part of a team
• Closely adhere to all electrical safety procedures
• Effectively contributes to a strong team environment through assisting teammates in accomplishing mutual goals
  
  

Qualifications and Competencies:

• High school diploma or equivalent required
• Associate degree from an accredited 2-year technical college in Electrical Power, or similar experience/training from the military (Army Prime Power, Air Force Electrical Power Production, or NAVY Seabee) preferred
• Must have at least 5 or more years of relevant experience
• NETA Certification (III or IV) highly preferred or equivalent skills/experience to become NETA Certified
• Prefer OSHA 30 hour, MSHA, NFPA 70-E, CPR/First Aid/BBP/AED training
  
  

Physical Requirements:

• Ability to lift, push, pull, carry items up to 75 lbs. in weight
• Must be able to pass a fit for duty physical exam
• Ability to stand, stoop, kneel, and bend for prolonged periods of time
• Ability to perform manual labor for up to 12 or more hours per day
• Acute hearing and strong field of vision
• Ability to work in demanding physical and inclement weather conditions
  
  

You’ll thrive at IPS if you…

• Lead with integrity and prioritize safety. You demonstrate high standards and commit to a safe, ethical workplace.
• Value teamwork and accountability. You work well with others, take responsibility, serve others, and deliver on your commitments.
• Focus on the customer. You are dedicated to providing an unmatched customer experience and exceeding expectations.
• Have an entrepreneurial spirit. You’re proactive, innovative, and thrive in a fast-paced environment.
• Communicate effectively and with purpose. You keep everyone informed with clear, concise communication.
• Stay curious and love to learn. You continuously seek new knowledge and grow personally and professionally.
  
  

Who We Are:

At Integrated Power Services (IPS), we're committed to empowering you to make a meaningful impact. As the industry's leading and fastest-growing service provider, IPS offers single-source electromechanical and power management solutions to enhance the reliability of critical infrastructure across North America and the United Kingdom. We serve over 30,000 essential customer locations, from renewable energy pioneers to hospitals, manufacturers, and municipalities, helping them avoid costly downtime and ensure mission-critical operations.

When you join IPS, you're joining a team that's revolutionizing equipment and process reliability across diverse sectors, from power generation to petrochemicals, and beyond. You'll learn from industry experts, grow alongside a talented workforce, and be part of a company that is built on the Shared Values of Safety, Integrity, Teamwork, Accountability, Customer Focus, and Entrepreneurial Spirit.

Benefits:

• Paid Time Off (PTO)
• 401k Employer Match
• Bonus Incentives
• Tuition Reimbursement Program
• Medical, Dental and Vision plans
• Employee Assistance Program (EAP)
• And more!
  
  

IPS is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.

Any offer of employment is contingent upon the successful completion of a background and driving record investigation. As a federal contractor, our company is committed to maintaining a safe and drug-free workplace. Candidates for this position are required to complete a pre-employment drug screen successfully. The drug screening process will include testing for substances that may impair one's ability to perform the job safely and effectively.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Engineering and Information Technology

• Industries

  Appliances, Electrical, and Electronics Manufacturing and Industrial Machinery Manufacturing

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