Field Service Technician

Xylem; Richmond (VA); On-site; USD 39,000 - 43,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

PTO & holidays

Career progression

Job summary

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges.

We invite passionate individuals to join our team as a Field Service Technician.

Qualifications

• HS diploma or equivalent.
• CDL B preferred or ability to obtain CDL.
• Ability to obtain DOT Medical card.

Responsibilities

• Perform field service activities at customer sites.
• Troubleshoot mechanical, electrical, diesel equipment.
• Conduct preventative maintenance and manage parts inventory.
• Maintain safe working environment and company property.
• Work with minimal supervision and in a team when needed.

Skills

Electrical

Mechanical

Diesel engines

Customer service

Troubleshooting

Education

HS diploma

Tools

Microsoft Office

Job description

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

We’re Hiring for a Field Service Technician!

The Field Service Technician will be responsible for initiating and executing field service activities at customer sites in a safe and efficient manner. This role includes proactive system troubleshooting, works with mechanical, electrical, diesel equipment conditions, conducts preventative maintenance and parts inventory, and anticipates and corrects safety issues (both Company and Customer owned equipment). Has direct interfacing with customer and may be responsible for work in multiple systems/locations/customers.

Who We Are Looking For:

Xylem is seeking mechanically inclined professionals who are passionate about hands-on work and problem-solving. We encourage individuals with backgrounds in HVAC, electrical work, plumbing, diesel and mechanical systems, or construction to apply. At Xylem, we are united by a shared purpose: solving water to create a more sustainable world. If you are driven by innovation, service, and making a real impact, we invite you to bring your skills to our team as a Field Service Technician.

CORE RESPONSIBILITIES

• To perform the job successfully, an individual must be able to perform each essential duty satisfactorily.
• Create and maintain safe working environment and culture within the organization
• Take care of company property
• Demonstrates high impact culture through innovation, accountability and empowerment
• Must be able to function in a team environment
• Usually works with minimal supervision
• Works independently

QUALIFICATIONS

• HS diploma or equivalent
• CDL B preferred- or capability to obtain a CDL
• Ability to obtain DOT Medical card
• Clean driving record
• Able to pass background check & pre-employment drug screen
• Ability to obtain and maintain privileges to drive a company vehicle
• Work experience preferred
• 1 to 2 years of technical work experience including industrial or commercial process water experience

Skill Requirements

• Electrical, mechanical, diesel, fusion experience depending on business unit
• Work without direct supervision and can provide coaching/training to entry-level technicians
• Technically sound
• Experience with Microsoft Office
• Must have customer service experience
• Demonstrates critical thinking and troubleshooting ability
• Derives insight from customer experience to produce outcomes and solve moderately complex problems often in novel and unexpected ways

What We Can Offer You

• Health, Dental, and Vision insurance available on your 1st day of employment
• Generous retirement saving plan
• Generous PTO package and paid holidays
• Career progression and development plans
• Company wellness, rewards and recognition, and employee discount programs

**The estimated salary range for this position is $28 to $31/hourly.Starting pay is dependent on multiple factors, such as skills, experience and work location**

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.

At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well‑being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affinity Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.

Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation