Field Service Technician

Nalco Water, An Ecolab Company; Richmond (VA); On-site; USD 38,000 - 59,000; Full time

Job summary

Join a leading water technology company as a Field Service Technician in Richmond, VA. This role involves hands-on work, customer interaction, and a commitment to safety. Enjoy competitive pay, comprehensive benefits, and opportunities for advancement.

Benefits

Comprehensive benefits package

Tuition reimbursement

Company paid pension

Stock purchase plan

Qualifications

• 2 years of mechanical/technical experience required.
• Valid Driver's License and acceptable Motor Vehicle Record.

Responsibilities

• Execute cooling tower cleaning and large scale water disinfection.
• Provide technical support to customers and resolve challenges.
• Install and maintain water treatment equipment.

Skills

Mechanical Aptitude

Customer Service

Education

High School diploma or equivalent

Job description

Join to apply for the Field Service Technician role at Nalco Water, An Ecolab Company

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Join to apply for the Field Service Technician role at Nalco Water, An Ecolab Company

As the industry leader in water technology, we’re growing and need talented people like you to help us continue to protect the world’s most vital resource.

Nalco Water, an Ecolab Company, seeks a Field Service Technician to join its industry leading service team in Richmond, VA. If you enjoy interacting with customers, challenging work environments, and working in a hands-on capacity, we invite you to apply. This is your opportunity to join a large growing company offering a competitive base salary, excellent benefits and a strong safety culture.

What’s In It For You

• You’ll join a growth company offering a competitive pay and benefits
• Comprehensive benefits package starting day 1 of employment – medical, dental, vision, matching 401k, company paid pension, stock purchase plan, tuition reimbursement and more!
• A long term, advancing career path in service, sales or management
• A culture that values safety first, including training and personal protection
• Pride in working for a company that provides clean water, safe food, abundant energy and healthy environments
  
  

What You Will Do

• Execute on cooling tower cleaning, treatment, and large scale water disinfection.
• Utilize power washers, industrial vacuums, and basic hand or power tools.
• Provide technical support to customers; identifying and resolving customer challenges, escalating as required.
• Establish effective working relationships with a variety of customers and partner with them on best practices.
• Ensures that all aspects of on-the-job safety are maintained, including compliance with Nalco Safety policies.
• Install, calibrate, and maintain water treatment equipment (chemical feed, process monitoring, water softeners, etc.) at customer accounts
• Execute required chemistry tests, log, and report data, and maintain product inventories at customer accounts
• Provide routine service support to Sales Representatives in strategic district accounts to execute agreed upon customer system assurance plans.
• Provide technical support to customers; identifying and resolving customer pain points, escalating as required.
  
  

Territory/Location Information:

• This position is based in Southern Virginia. Richmond Area.
• Territory covers about a 150 mile radius of the surrounding area
• 10 nights of overnight travel required per month
  
  

As a trusted partner, your customers will rely on you for their success. Nalco Water is committed to seeing you succeed and provides innovative training programs to ensure you’re prepared to solve any customer problem. Based on your skill level and experience, topics covered may include technology, product, service, business and industry acumen, direct coaching and mentoring, sales management and leadership, classroom training and certifications.

Minimum Qualifications

• High School diploma or equivalent
• 2 years of mechanical/technical experience
• Possess a valid Driver's License and acceptable Motor Vehicle Record
• Immigration sponsorship is not available for this role
  
  

Physical Demands

• Must be able to access and be comfortable with working in a variety of conditions to include confined spaces damp and/or dusty locations, freezing conditions and hot conditions
• Must be able to physically perform the essential duties of the position which include lifting 50 lbs, stooping, kneeling, crouching, reaching, use hands to finger, balancing, walking, standing, talk and hear;
• Must be able to pass a drug screen.
  
  

Preferred Qualifications

• Associate’s degree or trade school certification
• Demonstrated mechanical aptitude
• Water treatment or specialty chemical industry experience
• Working knowledge of boilers, cooling towers, and wastewater treatment systems
• Experience working with Microsoft Office Suite
  
  

About Nalco Water

In a world with increasing water shortage and contamination challenges, Nalco Water, an Ecolab company, helps customers conserve more than 161 billion gallons of water each year. We work with customers across the world in the light industry (institutional, food & beverage, transportation and manufacturing), heavy industry (chemical, power and primary metals industries), paper and mining operations to reduce, reuse, and recycle their water while protecting their systems and equipment. Nalco Water provides the unique opportunity to work with a broad suite of technologies to deliver automated monitoring systems, data analysis and deep technical expertise to increase efficiency, sustainability and performance for our customers.

Annual Or Hourly Compensation Range

The pay range for this position is $38,700 - $58,100. Many factors are taken into consideration when determining compensation, such as experience, education, training, geography, etc. We comply with all minimum wage and overtime laws.

Benefits

Ecolab strives to provide comprehensive and market-competitive benefits to meet the needs of our associates and their families. Click here to see our benefits.

If you are viewing this posting on a site other than our Ecolab Career website, view our benefits at jobs.ecolab.com/working-here.

Potential Customer Requirements Notice

To meet customer requirements and comply with local or state regulations, applicants for certain customer-facing roles may need to:

• Undergo additional background screens and/or drug/alcohol testing for customer credentialing.
• Be fully vaccinated for COVID-19, including a booster if eligible, unless a religious or medical accommodation is requested by the applicant and approved by Ecolab.
  
  

Americans With Disabilities Act (ADA)

Ecolab will provide reasonable accommodation (such as a qualified sign language interpreter or other personal assistance) with our application process upon request as required to comply with applicable laws. If you have a disability and require accommodation assistance in this application process, please visit the Recruiting Support link in the footer of each page of our career website.

Our Commitment to Diversity and Inclusion

At Ecolab, we believe the best teams are diverse and inclusive, and we are on a journey to create a workplace where every associate can grow and achieve their best. We are committed to fair and equal treatment of associates and applicants. We recruit, hire, promote, transfer and provide opportunities for advancement on the basis of individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, we will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran.

In addition, we are committed to furthering the principles of Equal Employment Opportunity (EEO) through Affirmative Action (AA). Our goal is to fully utilize minority, female, disabled and covered veteran individuals at all levels of the workforce. Ecolab is a place where you can grow your career, own your future and impact what matters.

We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Engineering and Information Technology

• Industries

  Chemical Manufacturing

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