Field Service Technician

G&W Equipment, Inc.; Raleigh (NC); On-site; USD 40,000 - 75,000; Full time

Job summary

A leading machinery manufacturing company is seeking a Field Service Technician based in Raleigh, NC. You will travel to customer facilities to perform maintenance and repairs on forklifts and other powered equipment. This full-time position requires strong mechanical skills and excellent customer service, offering a competitive salary and company van for business use.

Qualifications

• Strong mechanical and electrical troubleshooting skills.
• Knowledge and understanding of Hydraulic Systems.
• Exceptional customer service skills.
• Must be computer literate.

Responsibilities

• Troubleshooting, diagnosing and repairing mechanical, hydraulic and electrical systems.
• Maintaining and repairing internal combustion and electric powered equipment.
• Providing communication and a positive experience to customers.

Skills

Mechanical troubleshooting

Electrical troubleshooting

Customer service

Hydraulic Systems knowledge

Job description

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As a Field Service Technician, based out of our Raleigh, NC branch, you will be responsible for traveling to customer facilities in assigned area near your home and performing preventative maintenance, troubleshooting and repairing forklifts, aerial lifts, and other powered material handling equipment. Company van provided for business use.

Responsibilities Include But Are Not Limited To

• Safely and independently troubleshooting, diagnosing and repairing mechanical, hydraulic and electrical systems
• Maintaining and repairing internal combustion and electric powered equipment
• Provide communication and a positive experience to customers while onsite
  
  

Qualifications

• Strong mechanical and electrical troubleshooting skills
• Knowledge and understanding of Hydraulic Systems
• Previous experience evaluating and repairing forklifts, heavy equipment, tractors, automobiles or similar pieces of equipment
• Exceptional customer service skills
• Must be computer literate, able to use a tablet and a laptop for field diagnostics and internet resources
• Must have a valid driver’s license with a clean driving record, be able to pass pre-employment drug screens, background checks, and physicals.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Engineering and Information Technology

• Industries

  Machinery Manufacturing

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