Field Service Technician

Doing Better Business, Inc.; Pittsburgh (Allegheny County); On-site; USD 40,000 - 68,000; Full time

Job summary

Doing Better Business, Inc. is seeking a Field Service Technician in Pittsburgh, PA, to provide premium repair services on office equipment, ensuring exceptional technical support and customer satisfaction. The role offers professional development, a positive work culture, and emphasizes long-term career growth with a competitive salary and benefits.

Benefits

Generous PTO and holiday schedule

Medical, dental, vision insurance

401k with matching

Qualifications

• Experience repairing computers, networks, machinery, electronics, or related products.
• Valid driver's license with a good driving record is required.
• 1 year experience repairing copiers or printers is a plus.

Responsibilities

• Diagnose, install, troubleshoot, and maintain office equipment.
• Maintain excellent professional relationships with customers.
• Engage in ongoing training and development.

Skills

Technical Repair

Troubleshooting

Customer Service

Education

High School Diploma or equivalent

Tools

Networking Equipment

Printers

Computers

Job description

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Job Description

Job Title: Field Service Technician

Location: Pittsburgh, PA

DBB is a fiscally conservative partner to our clients with a solutions-driven, customer-focused culture. As an employer, our goal is to partner with individuals who want a career – not just a job. We offer a unique combination of competitive compensation; and a comprehensive product training and professional development program that will enhance your professional skills. You’ll also discover the winning spirit that makes DBB a great place to work; we offer a fun, energetic, and fast paced service environment that rewards achievement and innovation.

“You can fix anything!” Our Field Service Technicians hear this, time and time again, after they masterfully repair a wide variety of mechanical and networking issues for our customers. If you have technical repair experience, especially with Canon, HP, Kyocera, Ricoh, Sharp or Toshiba copiers or printers, and feel like you’re a “Fix-Anything” kind of person, then we’d like for you to take a closer look at this very important position as a Field Service Technician.

The Must-Haves:

• High School Diploma or equivalent.
• Experience repairing computers, networks, machinery, electronics, or related products.
• Valid driver’s license with a good driving record.
  
  

The Nice-to-Haves:

• 1 year or more of experience repairing copiers, or printers as a Service Technician.
• Experience troubleshooting computer networks.
• Any certifications related to document management or networking.
  
  

As a Field Service Technician with DBB, you are the first line of defense against issues that slow or stop the pace of business for our clients. You will work with a variety of business customers to diagnose, install, troubleshoot, and maintain their office equipment all while managing excellent professional relationships with our customer base. Ongoing training and development is a key part of the job.

And here’s why we know you’ll love working here:

• Long-term careers matter to us, so we seek to promote from within at DBB.
• Upon being hired, you’ll be enrolled in world-class training to learn more about our technology.
• We offer a generous PTO and holiday schedule (including your birthday off).
• We have medical, dental, vision insurance, along with 401k and a terrific match.
• We hire great people, and you’re really, really going to like working with them.
  
  

Doing Better Business, Inc., embraces diversity and equal opportunity in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. Doing Better Business, Inc., is proud to be an equal opportunity workplace and all aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs

Submit your application today and let’s get the conversation started!

Our Core Values

Accountability: Take Responsibility. Build Trust. Do Quality Work.

Integrity: Be Honest and Fair. Be True to Ourselves. Deliver Every Time.

Passion: Be Positive. Have Pride. Go Above and Beyond Expectations.

Customer Focused: Listen and Understand. Always be Friendly. Strive to Be the Best.

Family: Value Each Other. Communicate. Show Appreciation. Laugh, Work Hard, and Have Fun.

Company Description

A local, family, women-owned and nationally recognized organization, committed to building lifelong, mutually rewarding relationships with our customers by delivering unparalleled service.

Our people are advocates for our customers and have their trust through industry knowledge, customer-focused innovation, flexibility, and most of all, integrity. We are committed to Customer Service Excellence!

A local, family, women-owned and nationally recognized organization, committed to building lifelong, mutually rewarding relationships with our customers by delivering unparalleled service. Our people are advocates for our customers and have their trust through industry knowledge, customer-focused innovation, flexibility, and most of all, integrity. We are committed to Customer Service Excellence!

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Engineering and Information Technology

• Industries

  Business Supplies & Equipment

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