Field Service Technician

Energy Transfer Partners, L.P.; Pennsylvania; On-site; USD 40,000 - 80,000; Full time

Job summary

Join a forward-thinking company as a Field Service Technician, where you'll play a critical role in maintaining and servicing essential natural gas compression equipment. This position offers significant autonomy while ensuring operational excellence and customer satisfaction. You'll engage directly with clients, troubleshoot issues, and uphold safety standards in a dynamic work environment. If you have a passion for technology and a commitment to quality service, this is your chance to make a meaningful impact in the energy sector. Embrace the opportunity to grow your skills and advance your career with a dedicated team focused on innovation and safety.

Qualifications

• Technical certification or experience in gas compression is essential.
• Must possess strong communication and customer service skills.

Responsibilities

• Perform maintenance and service on compression equipment.
• Build and maintain customer relationships while ensuring safety.

Skills

Technical or trade school certification

Gas compression experience

Customer service skills

Mechanical ability

Communication skills

Ability to work independently

Experience with technical manuals

Valid driver's license

Ability to lift 50 lbs

Flexibility to work extended hours

Education

Technical or trade school certification

2+ years of experience in gas compression

Job description

USA Compression Partners, LP, (NYSE: USAC) provides mission-critical natural gas compression services to large upstream and midstream energy companies. We are an operations-centric, technology-driven employer with 800+ employees in 18 states across the US. We owe our success to the quality of our employees, our strong commitment to safety, and our superior service to our customers.

Summary
A Field Service Technician (FST) is responsible for maintenance and service of USA Compression equipment reporting to the Area Service Manager (ASM). With minimal supervision and significant autonomy, the typical areas of responsibility include safely performing scheduled maintenance, maintaining and building customer relationships, and providing first line support for equipment troubleshooting. USA Compression employees are proudly responsible for maintaining a safe and professional work environment and positive workplace aligned with our Pillars culture.

Duties and Responsibilities

• Ensure routine maintenance plan in place and minimize down time on all assigned equipment.
• Understand and follow company handbook, and all company or customer safety and environmental policies.
• Maintain run time of natural gas compression units per contractual agreements. Accurately gather and prepare data for reports critical to unit operations on regular due dates.
• Respond quickly to ASM or customer inquiries.
• Oversee and/or participate in the installation of compression units and customer installations.
• Work closely with the Lead Service Tech and ASM on major repairs; escalate when necessary based on protocol.
• Maintain and operate company vehicle according to company guidelines.
• Work with sales team to identify new sales or equipment opportunities.
• Maintain and/or partner with a parts department to ensure sufficient parts inventory for each unit.
• Keep each assigned unit clean following good housekeeping rules and maintain safe working conditions.
• Any other duties or responsibilities as assigned by supervisor.
• Full-time hourly position.

Skills/Capabilities and Education

• Technical or trade school certification or additional work experience in related field.
• Prefer at least 2 years of experience in gas compression with preference to CAT, Ariel and/or Cummins certifications and experience. Depending on the equipment assigned, this role may maintain large or small horsepower units, gas lift or traditional compression units along with other related equipment associated with our business.
• Valid driver’s license with a Motor Vehicle Record history acceptable to USA Compression.
• Solid professional communication/interface skills with customer field personnel, onsite vendors, and other employees. This role is often the USAC position with the most customer interaction. Excellent customer service and positive communication skills are critical to the success in the FST role.
• Ability to be self-managed and work independently with little or no supervision.
• High degree of mechanical ability.
• Experience reading and understanding technical manuals.
• Capable of safely driving commercial size truck.
• Experience in configuring natural gas compression equipment.
• Ability and flexibility to work extended hours including periodic on-call weekends.
• Ability to understand written and verbal communication from the company and supervisor including training, procedures, instructions, etc.
• Applicant must have the ability to legally work in the U.S.

Work Conditions

• Typically, an FST’s work day consists of driving a USA Compression service vehicle to customer locations to perform repair and maintenance activities.
• Periodic lifting requirements in excess of 50 lbs.
• Ability to stand and walk on uneven and varied terrain, climb ladders and stairs; and stoop, squat, kneel, crouch and crawl depending on the task requirements.
• Exposure to extremes in temperature and weather conditions depending upon assigned location.
• Some exposure to high noise levels in excess of 85dBA that require ear protection, as well as exposure to potentially hazardous chemicals and materials.
• Working conditions in natural gas compression vary from one job site to another. Some job sites are indoors in compressor stations while other sites are outside, exposed to a variety of weather conditions.
• There is a strong emphasis on safety while working with heavy equipment and machinery.

An equal opportunity employer/disability/vet

USA Compression is an equal opportunity employer and does not discriminate against qualified applicants on the basis of any actual or perceived legally protected characteristics under federal, state, or local law.

The nature and frequency of the above working conditions and requirements may vary depending on individual operational circumstances. Where feasible, the Partnership will make reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of the job.