Field Service Technician

Davita Inc.; Odessa (TX); On-site; USD 45,000 - 65,000; Full time

Job summary

A leading company in the oil and gas industry is looking for a Field Service Technician in Odessa, TX. This role involves maintaining, troubleshooting, and repairing pump systems, ensuring customer satisfaction through reliable service and adherence to safety protocols. Candidates should have strong communication skills and be able to work independently while managing time effectively.

Benefits

Comprehensive benefits package

Growth and advancement opportunities

Diverse and inclusive workplace

Qualifications

• 1 year industry or related experience is required.
• Outstanding communication and interpersonal skills.
• Ability to operate independently and prioritize tasks.

Responsibilities

• Conduct routine maintenance and repairs for pump systems.
• Diagnose issues with pump systems and automation equipment.
• Document service tasks and manage tools and equipment.

Skills

Communication

Customer Service

Troubleshooting

Job description

ChampionX has an immediate need for a Field Service Technician (FST) located in Odessa, TX supporting our Prime Pump Solutions Business. The Field Service Technician plays a pivotal role in maintaining, troubleshooting, and repairing pump systems tailored to the upstream and midstream oil and gas industry.

What's in it For You:

• The ability to make an impact and shape your career with a company that is passionate about growth.

• The support of an organization that believes it is vital to include and engage diverse people, perspectives, and ideas to achieve our best.

• Thrive in a company that values sustainability, drives a safety-focused culture, and has been recognized as one of the most ethical companies in the world.

• Comprehensive benefits package including - medical, dental, vision, matching 401k, and more!

What You Will Do:

• Service Delivery: Conduct routine maintenance, repairs, and installations for a variety of pump systems within the oil and gas sector.

• Specialized System Operations: Operate, troubleshoot, and maintain niche systems like Jet Lift for Artificial Lift of oil wells, Saltwater Disposal systems, Fluid Transfer systems that are mostly operated by a Variable Speed Drive (VSD).

• Troubleshooting: Diagnose and address issues with various pump systems, automation, and electrical equipment, ensuring optimal and safe operation in line with industry standards.

• Customer Service: Engage directly with customers, delivering updates, insights, service, and system improvement recommendations.

• Safety Compliance: Strictly adhere to all safety protocols and standards relevant to the oil and gas sector, maintaining a safe environment at all client sites.

• Technical Reporting: Thoroughly document all service tasks, utilized parts, and other pertinent data, providing regular updates to the Operations Manager regarding service status, obstacles, and client feedback.

• Continuous Learning: Stay abreast of current trends, technologies, and best practices relevant to pump (Multiplex plunger and Horizontal centrifugal pump) maintenance, Jet Lift, VSDs, Automation, and other systems in the oil and gas industry.

• Equipment and Tools Management: Effectively manage and maintain both personal and company-provided tools, equipment and vehicles, ensuring regular checks and maintenance are done timely and properly.

• Travel: Regularly travel to remote locations to perform duties. Participate with on-call rotation for the facility, as required by the business. May require overnight travel to other locations outside of base location for business support.

Pre-Employment Requirements:

• Valid driver's license in state of residence

• Acceptable driving record through Motor Vehicle Record (MVR) check

• Drug and alcohol test

• Criminal background check

Minimum Qualifications:

• 1 year industry or related experience

• Outstanding communication and interpersonal skills, with a focus on customer satisfaction.

• Ability to operate independently, prioritize tasks, and manage time effectively.Regularly and predictably attend work and be punctual.

• Read, write, and speak English.

• Basic math skills

• Work in excess of 8 hours per day and 40 hours per week, as required to meet business needs.

• Use a computer to communicate, create, and access data.

• Immigration sponsorship is not offered for this role.

Preferred Qualifications:

• Experience with or knowledge of specific pump types, including Multiplex Reciprocating Plunger Pumps, Centrifugal Pumps, Horizontal Surface Pumps (HSP), and Gear Pumps is highly advantageous.

• Familiarity with or willingness to be trained in Jet Lift systems, SWDs. VSDs, and other specialized systems.

• Robust understanding of safety regulations and protocols in the oil and gas industry.

• I&E (Instrumentation & Electrical) and Automation experience.

• Proficiency in industry-related software and diagnostic tools.

Physical Demand and Job Conditions:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The role is deemed safety-sensitive and may be subject to employer or customer drug testing.

• Must be able to lift and carry 25 lbs regularly and 50 lbs occasionally.

• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

• The employee is regularly required to talk or hear.

• The employee is frequently required to use hands to finger, handle, or feel and reach with hands and arms.

• Employee is required to occasionally walk-in customer field locations which may include inclines, uneven surfaces, and a variety of weather conditions.

• Employee must be able to regularly bend, stoop, crawl, lay down, twist and push.

• Employee is required to wear appropriate personal protective equipment including but not limited to shoes/boots, hard hats, eye and hearing protection and respirators.

• Work normally is executed at customer field locations in a variety of weather and temperature conditions.

• Some work is accomplished indoors and in air-conditioned or well-ventilated facilities.

• Work may include visits to customer offices or field locations.

About ChampionX

ChampionX is a global leader in providing chemistry programs and services, drilling technology, artificial lift solutions, and automation technologies for the upstream and midstream oil and gas industry. Our world-class safety culture fuels our purpose to improve lives through our commitment to deliver sustainable operations.

Our Commitment to Diversity and Inclusion

AtChampionX, we believe the best teams are diverse and inclusive, and we are on a journey to create a workplace where every employee can grow and achieve their best. We are committed to fair and equal treatment of employees and applicants. We recruit, hire, promote, transfer and provide opportunities for advancement on the basis of individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, we will not discriminate against any employee or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran.

In addition, we are committed to furthering the principles of Equal Employment Opportunity (EEO) through Affirmative Action (AA). Our goal is to fully utilize minority, female, disabled and covered veteran individuals at all levels of the workforce.

We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance and the San Francisco Fair Chance Ordinance.