Field Service Technician

Kodak Alaris Inc.; Northern (KY); Hybrid; USD 54,000 - 69,000; Full time

Benefits offered by this job

Company vehicle

Health insurance

401(k) with company match

Paid time off

Career development

Job summary

Kodak Alaris seeks a Field Service Technician to install, maintain, troubleshoot, and repair industrial equipment at customer sites. You will travel to customer facilities, diagnose issues, and ensure optimal system performance.

The role requires strong electrical and mechanical skills, reading schematics, and the ability to work with PLCs, with safety and customer service as a priority. A valid driver’s license and 3+ years experience are required.

Qualifications

• High school diploma or GED; technical degree or vocational training preferred.
• 3+ years of experience in field service, maintenance, manufacturing, or industrial equipment repair.
• Strong electrical troubleshooting skills, including motors and drives, sensors and controls, electrical testing equipment.
• Strong mechanical troubleshooting skills, including bearings, gearboxes, pumps, conveyors, and power transmission systems.
• Ability to read electrical schematics and mechanical drawings.
• Valid driver's license with a clean driving record.
• Ability to travel up to 50-75% as required.

Responsibilities

• Install, commission, and start up industrial equipment at customer facilities.
• Diagnose and repair electrical, mechanical, hydraulic, and pneumatic system issues.
• Perform preventive and corrective maintenance on machinery and equipment.
• Read and interpret electrical schematics, wiring diagrams, mechanical drawings, and technical manuals.
• Troubleshoot PLC-controlled equipment and industrial automation systems.
• Document service activities, repairs, and parts usage through service reports.
• Train customers on proper equipment operation and routine maintenance procedures.
• Maintain a safe work environment and follow all company and customer safety requirements.
• Coordinate with technical support, engineering, and parts departments to resolve complex issues.

Skills

Electrical troubleshooting

Mechanical troubleshooting

Reading schematics

PLC troubleshooting

Valid driver's license

Education

Associate degree in Electrical, Mechanical, Mechatronics, or Industrial Technology

High school diploma or GED

Job description

Kodak Alaris is a global technology company that’s delivering future value through customer solutions. Our advanced, patented intellectual property combines breakthrough technologies, digital transformation, and human know-how to unlock the power of images and information. We make businesses run faster, governments run smarter and provide consumers innovative solutions to preserve and enjoy their most cherished memories. Our future is powered by our employees’ creativity. Expect a lot from Kodak Alaris and know that we expect a lot of ourselves and the performance of the company.

The Alaris division of Kodak Alaris is a leading provider of information capture solutions that simplify business processes. We exist to help the world make sense of information with smart, connected solutions powered by decades of image science innovation. Our award-winning range of scanners, software and services are available worldwide, and through our network of channel partners.

Position Summary

We are seeking a highly motivated Field Service Technician to install, maintain, troubleshoot, and repair industrial equipment at customer sites. The ideal candidate will possess a strong combination of electrical and mechanical skills, excellent problem-solving abilities, and a commitment to delivering outstanding customer service.

This role requires frequent travel to customer locations to perform preventive maintenance, diagnose equipment issues, and ensure optimal system performance.

Key Responsibilities

• Install, commission, and start up industrial equipment at customer facilities.
• Diagnose and repair electrical, mechanical, hydraulic, and pneumatic system issues.
• Perform preventive and corrective maintenance on machinery and equipment.
• Read and interpret electrical schematics, wiring diagrams, mechanical drawings, and technical manuals.
• Troubleshoot PLC-controlled equipment and industrial automation systems.
• Conduct equipment inspections and provide customers with service recommendations.
• Document service activities, repairs, and parts usage through service reports.
• Train customers on proper equipment operation and routine maintenance procedures.
• Maintain a safe work environment and follow all company and customer safety requirements.
• Coordinate with technical support, engineering, and parts departments to resolve complex issues.

Required Qualifications

• High school diploma or GED; technical degree or vocational training preferred.
• 3+ years of experience in field service, maintenance, manufacturing, or industrial equipment repair.
• Strong electrical troubleshooting skills, including:
• Motors and drives
• Sensors and controls
• Electrical testing equipment (multimeters, clamp meters, etc.)
• Strong mechanical troubleshooting skills, including:
• Bearings, gearboxes, pumps, conveyors, and power transmission systems
• Hydraulic and pneumatic systems
• Ability to read electrical schematics and mechanical drawings.
• Valid driver's license with a clean driving record.
• Ability to travel up to [50-75%] as required.

Preferred Qualifications

• Associate degree in Electrical, Mechanical, Mechatronics, or Industrial Technology.
• Experience with PLC troubleshooting (Allen-Bradley, Siemens, or similar platforms).
• OSHA training or other safety certifications.
• Knowledge of CNC, packaging, material handling, or manufacturing equipment.
• Strong analytical and troubleshooting skills.
• Excellent customer service and communication abilities.
• Self-motivated with the ability to work independently.
• Strong organizational and time management skills.
• Ability to prioritize multiple service calls and projects.

Physical Requirements

• Ability to lift up to 50 pounds.
• Ability to stand, walk, bend, climb ladders, and work in industrial environments.
• Ability to work extended hours and occasional weekends as required.
• Sign On Bonus
• Company vehicle provided
• Health, dental, and vision insurance
• 401(k) with company match
• Paid time off and holidays
• Ongoing technical training and career development
• Travel reimbursement and per diem (when applicable)

Compensation: $26.00 - $33.00 per hour, contingent on level of experience

Kodak Alaris is an Equal Opportunity Employer and strong advocate of workforce diversity. Race/Color/Gender/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Veteran.

As a member of the Kodak Alaris team you will be eligible to participate in our flexible benefits program which include paid flexible time off, health, dental and vision coverage, paid sick leave, paid parental leave, 401(k) plan with company match, short-term and long term disability coverage and life insurance.