Field Service Technician

All Bake Technologies Inc; New York (NY); On-site; USD 41,328 - 68,880; Full time

Benefits offered by this job

Excellent benefits package

401(k) matching

Ongoing equipment training

Job summary

A leading supplier of bakery solutions is seeking a Field Service Technician based in Long Island, responsible for installing, servicing, and repairing commercial bakery equipment. Ideal candidates should have over 5 years of equipment repair experience, strong customer service skills, and be physically capable of handling heavy equipment. This role includes both local and long-distance travel and provides opportunities for career growth alongside a comprehensive benefits package.

Qualifications

• 5+ years of experience in bakery equipment repair and maintenance.
• Ability to lift heavy equipment safely.
• Willingness to travel for work.

Responsibilities

• Install and repair commercial bakery equipment.
• Troubleshoot technical issues at customer locations.
• Train customers on equipment operations and maintenance.

Skills

Equipment repair

Customer service

Time management

Mechanical drawing reading

Electro-mechanical devices knowledge

Education

High School Diploma

Trade School Diploma

Tools

Hand tools

Power tools

Job description

Overview

Field Service Technician | Commercial Bakery Equipment | Long Island

Company Description

All Bake Technologies Inc. is a premier supplier and repair and maintenance partner for commercial bakeries. Founded in 1994, All Bake has decades of experience providing high-quality bakery equipment and services for professional bakers. With a customer-first approach and a deep knowledge of bakery operations, the Company supports artisan, wholesale, retail, and industrial bakers alike with innovative and reliable solutions. All Bake offers a unique approach as a one-stop solutions provider for best-in-class bakery equipment and repair and maintenance services.

Role Description

All Bake Technologies is seeking a skilled and dependable Field Service Technician based on Long Island to support customers throughout the Long Island and New York City markets. This technician will be responsible for installing, servicing, and repairing commercial bakery equipment at customer locations, troubleshooting technical issues, and performing preventative maintenance to ensure reliable operation and maximize uptime. The technician will work closely with customers, the parts department, and internal teams to coordinate repairs, source necessary components, and complete detailed service documentation. With continued expansion across our markets, we are looking for a dependable professional to play an integral role within our Service department.

Responsibilities

• Install, troubleshoot, and repair commercial bakery equipment including ovens, proofers, mixers, dividers, sheeters, and related systems
• Effectively assemble and repair bakery equipment
• Set up, operate, and test equipment on customer sites
• Determine requirements and install modifications as set forth by the customer
• Communicate problems and observations at the customer site to office management
• Use hand tools, power tools, and test equipment to assemble and startup equipment and assemblies according to drawings, instructions, and specifications
• Work collaboratively with other technicians, supervisors, and engineers with Company Suppliers and on the customer site
• Train customers' personnel on operations, sanitation, and maintenance of equipment
• Willingness to accept telephone or electronic communication (when necessary) after hours to assist customers with emergency equipment issues

What We Offer

• Technical and bakery equipment industry experience
• Ongoing equipment training and support
• Excellent benefits package and 401(k) matching
• Collegial team environment
• Ample opportunity for long-term career growth

Qualifications

• 5+ years experience in equipment repair and maintenance for bakery, commercial foodservice, HVAC, refrigeration, and/or industrial equipment
• Bakery equipment experience and/or refrigeration experience preferred
• Located in Queens, Brooklyn, Bronx, Nassau, or Suffolk counties
• High School Diploma
• Trade School Diploma is a plus
• Above average skills with hand tools, power tools, etc. to assemble, repair, and modify equipment according to specifications and instructions
• Ability to read mechanical drawings and electrical schematics
• Must be physically able to lift and handle heavy equipment and parts in a safe and responsible manner
• Working knowledge of electro-mechanical devices
• Strong customer service and communication skills
• Self-motivated, efficient time management, attention to detail
• Must be able to submit written job reports, expenses, pictures, and videos for job-related items
• Willingness to travel. This can be local or long-distance
• Must have a vehicle, valid driver's license, and ability to obtain a passport
• Compensation: $30-50+ / hour (depending upon experience)