Service Technician

Idahoan Foods, LLC; North Dakota; On-site; USD 38,572 - 57,859; Full time

Benefits offered by this job

Profit-sharing program

Comprehensive benefits package

Career path program

Updated service shop

Job summary

RDO Equipment Co. in North Dakota is seeking a Service Technician to diagnose and repair heavy equipment effectively. The role involves troubleshooting machinery, delivering exceptional customer service, and adhering to safety protocols. Ideal candidates will have strong communication skills, the ability to work both independently and in teams, and a keen attention to detail. Competitive pay ranges from $28 to $42+ per hour, complemented by a robust benefits package. Join a supportive, people-first culture that values teamwork and community.

Qualifications

• Clear and concise communication, both written and verbal.
• Ability to perform tasks independently and as part of a team.
• Attention to detail in all work.

Responsibilities

• Diagnose and repair equipment accurately.
• Identify and resolve issues efficiently.
• Communicate clearly during the repair process.
• Follow safety guidelines and procedures.
• Stay updated with evolving technology.
• Maintain a clean work environment.
• Support customers on-site using service trucks.

Skills

Effective communication abilities

Able to work independently and collaboratively

Keen attention to detail

Job description

Become an industry leader. Your skills as a technician matter to our company and our customers. Join RDO Equipment Co. as our next Service Technician, where you’ll work on the cutting edge of a vital industry. If you’re passionate about heavy equipment mechanics and have a drive to make your mark, we want to hear from you.

What’s in it for You:

• $28 - $42+ per hour
• Competitive wages and a profit-sharing program that matches your skills and experience.
• A comprehensive benefits package that supports your well-being.
• An opportunity to participate in a career path program that gives you autonomy to manage your own career.
• A company culture grounded in core values that guide how we work, grow, and lead.

Why RDO?

When you join RDO Equipment Co., you’ll become part of an industry-leading team providing a world‑class experience for customers who do vital work. We deal in iron from the world’s leading equipment and technology manufacturers, but we’re a people‑first business. RDO has grown from humble roots, guided by family values and shaped by the strengths, voices, and entrepreneurship of our team members.

Nestled in the heart of the Red River Valley, RDO’s customers in and around Lisbon feed the nation while creating a positive lift in their communities. They value knowledgeable partners who help them succeed each day, regardless of the growing season.

What You Will Do:

• Fix machinery skillfully: Diagnose and repair equipment accurately and promptly.
• Use troubleshooting skills: Identify and resolve issues efficiently.
• Deliver top‑notch service to customers: Communicate clearly, respectfully, and in a timely manner during the repair process.
• Prioritize safety at all times: Follow safety guidelines and procedures.
• Stay up‑to‑date with evolving technology: Take advantage of company and manufacturer‑sponsored training to adapt to changes in technology and learn new skills.
• Keep the shop tidy and organized: Maintain a clean and efficient work environment.
• Ability to work in a service truck: Support our customers on site in one of our service trucks.
• For a complete list of duties and responsibilities, view the full job description here.

What You Will Need:

• Effective communication abilities: Clear and concise, written or verbal, whether partnering directly with customers or within our team.
• Able to work independently and collaboratively: Perform well independently and as part of a team.
• Keen attention to detail: Pay close attention to the specifics.
• Valid work authorization: Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship.

Why You’ll Love It Here:

• Recent renovation: Updated service shop and store to help you be more successful.
• Close team: A small, growing team that gets along like family.
• Small-town advantages: Located in a small town with a rural community environment that provides all the amenities needed to support individuals and families.

Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.