Field Service Technician

RDO Equipment Co.; Missoula (MT); On-site; USD 66,000 - 98,000; Full time

Benefits offered by this job

Sign-on bonus up to $5,000

Tool reimbursement

Benefits package

Profit-sharing

Career path autonomy

Job summary

RDO Equipment Co. is seeking a Field Service Technician in Missoula to diagnose and repair heavy equipment at customer sites and in the field. The ideal candidate has diesel mechanics experience and strong communication skills, with the ability to work independently and as part of a team.

We offer a sign-on bonus, competitive wages, a tool reimbursement program, and a comprehensive benefits package. Join us to advance your career with autonomy to manage your own path while supporting vital

Qualifications

• Diesel mechanics experience preferred.
• Clear and concise communication with customers and team.
• Ability to work independently and as part of a team.
• Strong attention to detail in diagnostics and repairs.

Responsibilities

• Diagnose and repair equipment in the field or at customer sites.
• Troubleshoot and resolve issues efficiently and independently.
• Provide top-tier field service and customer communication during repairs.
• Adhere to safety guidelines and use company-provided tools and training.
• Stay current with evolving technology through manufacturer trainings.
• Keep field vehicle organized and ready for service calls.

Skills

Diesel mechanics

Communication

Independent work

Attention to detail

Education

Diesel mechanics schooling

Job description

Build a career you're proud of at a company dedicated to your growth. As a Field Service Technician at RDO Equipment Co., you'll be the trusted expert customers count on in the field. We're looking for a self-starter with strong heavy equipment experience and a passion for delivering top-tier service. You'll be supported by a team that values your initiative and gives you the tools to succeed.

Up to $5,000 Sign On-Bonus for a Limited Time Only!

• Exclusive Offer for Experienced Diesel Technicians*
• Terms and Conditions Apply**

What's In It For You

• $32 - $47+ / hour
• Competitive wages and profit-sharing program to match your skills and experience.
• Tool reimbursement program.
• A comprehensive benefits package that supports your well-being. For more details and to view these offerings, visit RDO's benefits page.
• An opportunity to participate in a career path program that gives you autonomy to manage your own career.
• A company that lives by its core values: they're not just words on a wall, they're how we work, grow and lead. Learn more about our core values.

Why RDO?

When you join RDO Equipment Co., you’ll become part of an industry-leading team providing a world-class experience for customers who do vital work. We deal in iron from the world's leading equipment and technology manufacturers, but we're a people business first. RDO has grown from humble roots, guided by a family's values, and shaped by the strengths, voices and entrepreneurism of our team members.

Join RDO Equipment Co. in Missoula, where you'll enter a team of people passionate about heavy construction machinery, parts and service. As one of our Mountain Construction stores, the Missoula team supplies and services machinery from manufacturers like John Deere and Wirtgen. In the Midwest, this machinery is vital to progress within industries like mining, construction and oil and gas. Join our team and make an impact on the Missoula community and beyond.

What You Will Do

• Fix machinery skillfully: Diagnose and repair equipment accurately and promptly in the field or on the customer’s site.
• Use troubleshooting skills: Identify and resolve issues efficiently and independently.
• Deliver top-notch service to customers: Communicate clearly, respectfully, and in a timely manner with customers and management during the repair process.
• Prioritize safety at all times: Follow safety guidelines and procedures.
• Stay up-to-date with evolving technology: Take advantage of company and manufacturer-sponsored training to adapt to changes in technology and learn new skills.
• Keep your field truck tidy and organized: Maintain a clean and efficient work environment.

What You Will Need

• Experience in diesel mechanics preferred: Mechanical background or schooling in diesel mechanics.
• Effective communication abilities: Clear and concise, written or verbal, whether partnering directly with customers or within our team.
• Able to work independently and collaboratively: Work well independently and as part of a team.
• Keen attention to detail: Pay close attention to the specifics.
• Valid work authorization: Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship.

Why You'll Love It Here

• Diverse customer base: Sell and support agriculture, construction, lawn & land and construction technology equipment.
• Newer facility: Complete with two wash bays, a large shop (with overhead cranes), a big yard and an updated showroom.
• Connection to the cutting edge: Dedicated service shop for construction technology.