Field Service Technician

Idahoan Foods, LLC; Great Falls (MT); On-site; USD 41,328 - 60,614; Full time

Benefits offered by this job

$30 – $44+ / hour

Competitive wages and profit-sharing program

Comprehensive benefits package

Career path program

Job summary

A leading equipment company in Great Falls, Montana is looking for a Field Service Technician to diagnose and repair heavy equipment. The role involves problem-solving and delivering exceptional customer service, along with a focus on safety and up-to-date technology. The ideal candidate should possess strong troubleshooting skills, effective communication abilities, and attention to detail. The position offers competitive hourly wages with a sign-on bonus, a comprehensive benefits package, and opportunities for career advancement.

Qualifications

• Valid work authorization to work in the U.S. without company sponsorship.
• Ability to work independently and as part of a team.
• Experience in diagnosing and repairing equipment.

Responsibilities

• Diagnose and repair equipment accurately in the field.
• Identify and resolve issues efficiently.
• Communicate clearly with customers and management.

Skills

Troubleshooting skills

Effective communication

Attention to detail

Job description

Great Falls
4900 Tri Hill Road
Great Falls, MT 59404, USA

Great Falls
4900 Tri Hill Road
Great Falls, MT 59404, USA

Transform your independence into an exciting, high-impact career. Join the RDO Equipment Co. team as a Field Service Technician and take control of your professional journey. You’ll get to problem‑solve, repair, and deliver outstanding support to customers firsthand — empowered by a team that truly values your initiative and champions your growth. If you’re ready to tackle challenges head‑on, work solo with confidence, and make a real difference, we can’t wait to hear from you!
Up to $5,000 Sign-On Bonus for a Limited Time Only!
Exclusive Offer for Experienced Diesel Technicians
Terms and Conditions Apply

What's in it For You:

• $30 – $44+ / hour
• Competitive wages and profit‑sharing program to match your skills and experience.
• A comprehensive benefits package that supports your well‑being. For more details and to view these offerings, visit RDO's benefits page.
• An opportunity to participate in a career path program that gives you autonomy to manage your own career.

Why RDO? We deal in iron from the world’s leading equipment and technology manufacturers, but we’re a people business first. RDO has grown from humble roots, guided by a family’s values, and shaped by the strengths, voices and entrepreneurism of our team members. Join RDO Equipment Co. in Great Falls, where you'll enter a team of people passionate about heavy construction machinery, parts and service. As one of our Mountain Construction stores, the Great Falls team supplies and services machinery from manufacturers like John Deere, Wirtgen and Topcon. In the Midwest, this machinery is vital to progress within industries like mining, construction and oil and gas. Join our team and make an impact on the Great Falls community and beyond.

What You Will Do:

• Fix machinery skillfully: Diagnose and repair equipment accurately and promptly in the field or on the customer’s site.
• Use troubleshooting skills: Identify and resolve issues efficiently and independently.
• Deliver top‑notch service to customers: Communicate clearly, respectfully, and in a timely manner with customers and management during the repair process.
• Prioritize safety at all times: Follow safety guidelines and procedures.
• Stay up‑to‑date with evolving technology: Take advantage of company and manufacturer‑sponsored training to adapt to changes in technology and learn new skills.
• Keep your field truck tidy and organized: Maintain a clean and efficient work environment.
• Effective communication abilities: Clear and concise, written or verbal, whether partnering directly with customers or within our team.
• Able to work independently and collaboratively: Work well independently and as part of a team.
• Keen attention to detail: Pay close attention to the specifics.
• Valid work authorization: Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.