Field Service Technician

Actalent; Minneapolis (MN); Hybrid; USD 52,000 - 62,000; Full time

Benefits offered by this job

Medical coverage

Uncapped PTO

Cell phone reimbursement

AMEX card for all employees

Company vehicle after 3 months

401k

Job summary

Actalent is seeking a Field Service Technician in Minneapolis, MN who travels to customer sites daily, diagnosing and repairing mechanical issues, and communicating clearly to build trust with customers. You will spend 50% of your time traveling, including overnight trips, and work in environments such as clean rooms with service software and measurement tools.

The role emphasizes safety, regulatory compliance, and robust customer interactions, with a permanent, onsite/hybrid setup in the

Qualifications

• Mechanical and electrical troubleshooting skills.
• Proficient in Excel data entry and basic analytics.
• Valid driver's license and ability to travel up to 50%.
• Excellent communication with pharmacists and biomedical engineers.
• Degree from a 2-year technical college or 4-year program preferred.

Responsibilities

• Travel daily to customer sites with occasional overnight stays.
• Diagnose and resolve technical issues in dynamic environments.
• Explain findings and solutions clearly to customers.
• Maintain safety and regulatory compliance.
• Document findings in reports and maintain relationships with customers.

Skills

Mechanical aptitude

Excel data entry

Valid driver's license

Strong communication

Education

2-year technical college degree

4-year program preferred

Tools

Service software

Tablets

Measurement instruments

Job description

Job Description

Join our team as a Field Service Technician where you will be on the road daily, traveling to various sites that may be as close as 10 minutes or as far as 2 hours away. As you become proficient, expect to spend 50% of your time traveling overnight, which may include plane travel to out-of-state locations. Your role will involve diagnosing and solving mechanical issues, interacting with customers, and building trust through clear communication.

Job Title: Field Service Technician

Join our team as a Field Service Technician where you will be on the road daily, traveling to various sites that may be as close as 10 minutes or as far as 2 hours away. As you become proficient, expect to spend 50% of your time traveling overnight, which may include plane travel to out-of-state locations. Your role will involve diagnosing and solving mechanical issues, interacting with customers, and building trust through clear communication.

Job Description

Join our team as a Field Service Technician where you will be on the road daily, traveling to various sites that may be as close as 10 minutes or as far as 2 hours away. As you become proficient, expect to spend 50% of your time traveling overnight, which may include plane travel to out-of-state locations. Your role will involve diagnosing and solving mechanical issues, interacting with customers, and building trust through clear communication.

Responsibilities

• Travel daily with an average of 1-2 hours one-way, with potential overnight stays.
• Perform weekend work occasionally, with opportunities for overtime.
• Diagnose and resolve technical issues in dynamic, fast-paced environments.
• Communicate effectively with customers to explain findings and solutions.
• Maintain high standards of precision, safety, and regulatory compliance.
• Adapt and learn continuously, embracing change and building technical expertise.
• Use technology such as service software, tablets, and measurement instruments.
• Ensure clean rooms are certified by scanning HEPA filters and conducting particle counts.
• Perform preventative maintenance and repairs, such as changing filters and replacing motors.
• Document findings in Excel reports and maintain strong customer relationships.

Essential Skills

• Mechanical aptitude and ability to troubleshoot mechanical and electrical systems.
• Strong math and data entry skills in Excel.
• Valid driver's license and ability to travel 50% of the time within a 4-hour radius of Plymouth, MN.
• Excellent communication skills for interacting with pharmacists and biomedical engineers.

Additional Skills & Qualifications

• Degree from a 2-year technical college or from a 4-year program preferred.
• Presentation skills with the ability to maintain a professional appearance.
• Technical aptitude and willingness to scale to a Sr. Technician role.

Work Environment

Work involves traveling to customer sites, particularly in clean rooms, and handling equipment such as fume hoods, biosafety cabinets, medical HVAC systems, laminar flows, and autoclaves. Start times vary between 7-8 AM depending on the customer, and the role requires adaptability to different job durations and locations. Benefits include 100% medical coverage for employees and dependents, uncapped PTO, cell phone reimbursement, an AMEX card for all employees, and a company vehicle after the first 3 months.

Job Type & Location

This is a Permanent position based out of Minneapolis, MN.

Pay And Benefits

The pay range for this position is $52000.00 - $62400.00/yr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

401k, health - 100% paid, dental, vision, equity in company, company car after 3 months

Workplace Type

This is a hybrid position in Minneapolis,MN.

Application Deadline

This position is anticipated to close on Oct 20, 2026.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing® winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [e-mail] for other accommodation options.

San Francisco Fair Chance Ordinance:

Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI):

We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.