Field Service Technician

Understory; Madison (WI); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Health benefits 100% for family

Dental and vision coverage 100%

Career growth opportunities

Work-life balance

Job summary

Understory is seeking a Field Technician to install and service weather stations for clients across the United States. You will be part of a dynamic, safety-focused team, documenting installations, assisting with inspections, and maintaining equipment and inventory.

This role blends field work with office tasks in a fast-paced startup environment. You will travel 50% of the time, climb ladders, lift up to 75 pounds, and ensure quality and safety in every installation.

Qualifications

• Must be hardworking with the ability to work independently
• Mechanical aptitude and strong problem-solving mindset are essential
• Excellent communication and attention to detail are required
• Climbing certifications or extensive climbing experience is a plus
• Willingness to travel across the US and lift up to 75 pounds regularly
• Comfort working at heights and on irregular surfaces; valid driver’s license
• Experience working remotely or with partially remote teams is advantageous
• Flexible work ethic and safety-focused approach are expected

Responsibilities

• Install weather stations at site locations across the US, documenting work and maintaining inventory
• Travel as a front-line ambassador to clients while ensuring safety and quality
• Meet project guidelines balancing technical requirements, constructability, operational needs and safety
• Perform mechanical maintenance as part of upkeep
• Maintain an organized warehouse and inventory system

Skills

Mechanical aptitude

Attention to detail

Communication skills

Problem-solving

Travel readiness

Independent work

Climbing certification

Heavy lifting

Driver's license

Remote work experience

Heights awareness

Job description

As a Field Technician at Understory, you will work as a detail-minded, safety-focused weather station installation and repair technician. As a part of our team, you will work closely with our solar asset and auto dealer clients across the United States to perform weather station installation and maintenance; mapping of weather station structures and installations; aid with construction inspection, testing, and condition assessments; and development of inspection reports.

The work environment is casual, flexible, and fun while also being fast-paced toward making insurance viable despite climate change and protecting livelihoods across the globe. Your peers will be a multidisciplinary and diverse team with expertise in weather and climate, insurance, data science, technology, and R&D. In this role, you will have the opportunity to be on the front lines of our forward-thinking clients as they use our on-the-ground technology to power our risk mitigation against severe weather with early warnings.

Your main role responsibilities will include the following:

• Become part of a dynamic team, be safety focused, and demonstrate accuracy in installation documentation, photo documentation, and inventory reporting
• Travel to site locations across the US and install weather stations while being a front-line ambassador to our clients
• Meet project guidelines in ways that balance technical requirements, constructability, operability, and safety
• Complete mechanical maintenance
• Maintain an organized warehouse space

Skills & Qualifications

• Be hardworking, hungry to learn, and have the ability to work independently
• Have a mechanical aptitude Have excellent communication skills with strong attention to detail
• Be flexible with a strong work ethic and a love for problem-solving
• Having climbing certifications or extensive experience is a huge plus
• Enjoy lift objects up to 75 pounds regularly
• Are comfortable with climbing ladders, bending, squatting, stooping, twisting, reaching, walking, standing, and working at heights and/or on irregular surfaces
• Have your own reliable transportation, valid driver’s license, meet qualifications to be insured on company vehicles and able/willing to drive a company vehicle
• Have experience working remotely, or with a partially remote team
• Be comfortable with a working hour spread of 50% travel/onsite and 50% office work

Compensation includes:

• Good work life balance with a competitive salary
• We offer excellent career prospects and growth
• Health benefits 100% covered for your entire family
• Dental and vision benefits 100% covered for your entire family

About Understory

Understory is a leading provider of insurance solutions built for the era of climate change. The company's global network of Dot weather stations powers the world's most sophisticated weather risk model. By combining mutualized, optimized risk structures with precision weather technology and modeling, Understory develops affordable, stable property insurance solutions.

Traditional insurance is no longer fit for purpose. Natural catastrophes driven by the volatility of climate change is increasing rates and restricting coverage. Insurance and reinsurance companies are pulling out and leaving 76% of global assets unprotected. Transformation is inevitable, and disruption is coming to a $1T market. Understory cracked the code, and our approach is the only way to close this gap.

Comprising a compact yet fiercely dedicated & passionate team, Understory is a mission-centric, results-driven start-up that thrives on relentless adaptability and resilience. We cherish accountability and push the limits at breakneck speeds, always backed by the unwavering support of our colleagues. We significantly emphasize work-life balance, nurturing our families, and fostering our communities to sustain our drive. Understory, headquartered in Madison, Wisconsin, is poised to rewrite the story of insurance. To embark on this exciting journey with us, visit www.understoryweather.com.