Field Service Technician

AMAROK; Lubbock (TX); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Per Diem for overnight travel

Company vehicle and paid travel expenses

Yearly Bonus

Windshield time paid

Job summary

AMAROK is seeking a Field Service Technician to join our expanding Field Operations team. This role involves providing expert preventive maintenance, repairs, and system upgrades across a designated area. The ideal candidate has experience with system installations, a valid Driver’s License, and the ability to travel Monday through Friday.

You will enjoy benefits such as a company vehicle, per diem for travel, and a yearly bonus. Join us to make a direct impact on securing businesses nationwide!

Qualifications

• Must have a valid Driver’s License.
• 2+ years of hands-on experience in system troubleshooting and installation.
• OSHA certification preferred.

Responsibilities

• Conduct preventative maintenance and repairs at customer sites.
• Assist with site planning and system commissioning.
• Build strong professional relationships with customers.

Skills

Troubleshooting and installing systems

Basic Math Skills

Ability to operate power equipment

Tools

Access control systems

Fire alarms

Power equipment

Job description

Overview

For over 30 years, AMAROK has been the nation’s leading provider of highly advanced perimeter security solutions, protecting over 9,000 commercial and industrial properties. Our multi-layered security system relentlessly stops would-be thieves where The Electric Guard Dog™ starts.

Now is the perfect time to grow your career by joining our expanding Field Operations team! As a Field Service Technician, you will play a critical role in delivering top-tier service to our customers by providing expert preventive maintenance, repairs, and system upgrades. This position requires Monday–Friday overnight travel within a designated service radius of approximately 150–250 miles, ensuring the security and functionality of our systems nationwide.

Approximate Year End Earnings: $65,000 – $85,000 (inclusive of base pay and average overtime). Hourly compensation range is $27.00 – $31.00 per hour determined by experience, skill set, travel requirements, and geographical location.

Key Responsibilities

• Conduct preventative maintenance, troubleshooting, repairs, and system upgrades at customer sites, following established standard operating procedures to ensure optimal system performance.
• Assist the AMAROK Install Department with site planning, jurisdictional compliance, inspections, and system commissioning after construction is completed.
• Organize and prioritize daily service calls and route, ensuring timely and high-quality completion of maintenance and repair work.
• Build and maintain strong professional relationships with customers by delivering outstanding service, training, and support.
• Provide assistance to other Field Service Technicians as needed, fostering a culture of teamwork and knowledge sharing.
• Drive safely while following all local, state, and federal traffic laws to reach service locations efficiently.
• Monitor daily inventory levels, accurately complete service reports, and submit documentation within required deadlines.
• Track and submit expense reports in compliance with company policies.

Requirements & Qualifications

• Must be available to travel Monday–Friday weekly
• Valid Driver’s License
• At least 2+ years of hands-on experience troubleshooting and installing systems (experience with access control systems and/or fire alarms is a plus)
• OSHA certification and/or familiarity with OSHA compliance is strongly preferred
• Ability to lift and maneuver heavy objects as needed & safely climb a ladder up to 30 ft.
• Ability to operate various forms of power equipment such as: aerial lifts, concrete saws, jack hammers, augers, mixers, etc.
• Strong ability to analyze and troubleshoot system issues effectively
• Basic Math Skills – Necessary for measuring, calculating, and troubleshooting system configurations

This is an exciting opportunity to join a rapidly growing team and make a direct impact on securing businesses across the country. If you are a self-motivated professional with a passion for service, we want to hear from you!

Benefits

• Per Diem for overnight travel
• Company vehicle and company paid travel expenses
• Yearly Bonus
• Highly competitive pay (windshield time paid)

Equal Employment Opportunity AMAROK is an EEO/Affirmative Action Employer and will make all employment related decisions without regard to age, race, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.