Field Service Technician

Amarok; Colorado; Hybrid; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental, Vision benefits

Per Diem for overnight travel

Company vehicle and expenses

Yearly Bonus

401(k) matching plan

Tuition Reimbursement Program

Job summary

Amarok is seeking a dedicated Field Service Technician to join our expanding Field Operations team in Colorado. In this role, you will provide expert maintenance, repairs, and upgrades on our advanced perimeter security systems, requiring travel from Monday to Friday within a 150-250 mile radius.

The ideal candidate will have a strong background in troubleshooting and system installation, possess a valid driver’s license, and be ready to lift heavy objects. Excellent benefits and competitive pay are offered.

Qualifications

• 2+ years of hands-on experience with system troubleshooting and installation.
• Valid Driver’s License required.
• Physical ability to lift heavy objects and climb ladders.

Responsibilities

• Conduct preventative maintenance and system upgrades at customer sites.
• Assist with site planning and jurisdictional compliance.
• Build strong professional relationships with customers.

Skills

Troubleshooting and installation

Strong math skills

Ability to operate aerial lifts

Customer service skills

Education

OSHA certification preferred

Tools

Power equipment

Job description

For over 30 years, AMAROK has been the nation’s leading provider of highly advanced perimeter security solutions, protecting over 9,000 commercial and industrial properties. Our multi-layered security system relentlessly stops would-be thieves where The Electric Guard Dog starts.

Now is the perfect time to grow your career by joining our expanding Field Operations team! As a Field Service Technician, you will play a critical role in delivering top-tier service to our customers by providing expert preventive maintenance, repairs, and system upgrades. This position requires Monday–Friday overnight travel within a designated service radius of approximately 150–250 miles, ensuring the security and functionality of our systems nationwide.

Approximate Year End Earnings

$70,000 – $90,000 (inclusive of base pay and average overtime). Hourly compensation range is $30.00 – $33.00 per hour determined by experience, skill set, travel requirements, and geographical location.

Key Responsibilities

• Conduct preventative maintenance, troubleshooting, repairs, and system upgrades at customer sites, following established standard operating procedures to ensure optimal system performance.
• Assist the AMAROK Install Department with site planning, jurisdictional compliance, inspections, and system commissioning after construction is completed.
• Organize and prioritize daily service calls and route, ensuring timely and high-quality completion of maintenance and repair work.
• Build and maintain strong professional relationships with customers by delivering outstanding service, training, and support.
• Provide assistance to other Field Service Technicians as needed, fostering a culture of teamwork and knowledge sharing.
• Drive safely while following all local, state, and federal traffic laws to reach service locations efficiently.
• Monitor daily inventory levels, accurately complete service reports, and submit documentation within required deadlines.
• Track and submit expense reports in compliance with company policies.

Requirements & Qualifications

• Must be available to travel Monday–Friday weekly.
• Valid Driver’s License.
• At least 2+ years of hands‑on experience troubleshooting and installing systems (experience with access control systems and/or fire alarms is a plus).
• OSHA certification and/or familiarity with OSHA compliance is strongly preferred.
• Ability to lift and maneuver heavy objects as needed and safely climb a ladder up to 30 ft.
• Ability to operate various forms of power equipment such as: aerial lifts, concrete saws, jack hammers, augers, mixers, etc.
• Strong ability to analyze and troubleshoot system issues effectively.
• Basic math skills – Necessary for measuring, calculating, and troubleshooting system configurations.

This is an exciting opportunity to join a rapidly growing team and make a direct impact on securing businesses across the country. If you are a self‑motivated professional with a passion for service, we want to hear from you!

Benefits

• Excellent benefits package (Medical, Dental, Vision)
• Per Diem for overnight travel
• Company vehicle and company‑paid travel expenses
• Yearly Bonus
• Highly competitive pay (windshield time paid)
• Short & long‑term disability
• Life Insurance
• Flexible Spending Account (Section 125)
• Tuition Reimbursement Program
• Matching 401(k) retirement plan
• Excellent training
• Career Advancement

EEO Statement

AMAROK is an EEO/Affirmative Action Employer and will make all employment related decisions without regard to age, race, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.

Data Privacy

Once you submit your application, AMAROK will process the provided personal data to evaluate your candidacy for employment. For details regarding how your personal data will be used during an interview process, and to understand our commitment to keeping your personal data safe, please review our Data Privacy Policy at https://amarok.com/privacy-policy/.