Field Service Technician

AMAROK; Amarillo (TX); On-site; USD 27,000 - 31,000; Full time

Benefits offered by this job

Per Diem for overnight travel

Company vehicle

Yearly Bonus

Windshield time paid

Job summary

AMAROK, based in Amarillo, Texas, is seeking a Field Service Technician to provide top-tier service, including maintenance, repairs, and upgrades for security systems. The role demands travel within a designated service radius, ensuring optimal system performance.

Compensation includes a competitive hourly rate ranges from $27.00 to $31.00, with estimated year-end earnings between $65,000 and $85,000. Benefits include a company vehicle, yearly bonuses, and per diem for travel. Join our rapidly growing team and make a direct impact on security solutions across the country!

Qualifications

• 2+ years of hands-on experience troubleshooting and installing systems.
• Valid Driver’s License is required.
• OSHA certification or familiarity with OSHA compliance is preferred.
• Ability to lift heavy objects and safely climb up to 30 ft.

Responsibilities

• Conduct preventive maintenance, troubleshooting, repairs, and upgrades.
• Assisting with site planning and jurisdictional compliance.
• Organizing and prioritizing daily service calls.
• Building strong relationships with customers.
• Monitoring daily inventory levels and submitting service reports.

Skills

Troubleshooting and installing systems

Strong ability to analyze and troubleshoot system issues

Basic Math Skills

Tools

Aerial lifts

Concrete saws

Jack hammers

Augers

Mixers

Job description

Overview

For over 30 years, AMAROK has been the nation’s leading provider of highly advanced perimeter security solutions, protecting over 9,000 commercial and industrial properties. Our multi-layered security system relentlessly stops would-be thieves where The Electric Guard Dog™ starts.

Now is the perfect time to grow your career by joining our expanding Field Operations team! As a Field Service Technician, you will play a critical role in delivering top-tier service to our customers by providing expert preventive maintenance, repairs, and system upgrades. This position requires Monday–Friday overnight travel within a designated service radius of approximately 150–250 miles, ensuring the security and functionality of our systems nationwide.

Approximate Year End Earnings: $65,000 – $85,000 (inclusive of base pay and average overtime). Hourly compensation range is $27.00 – $31.00 per hour determined by experience, skill set, travel requirements, and geographical location.

Key Responsibilities

• Conduct preventative maintenance, troubleshooting, repairs, and system upgrades at customer sites, following established standard operating procedures to ensure optimal system performance.
• Assist the AMAROK Install Department with site planning, jurisdictional compliance, inspections, and system commissioning after construction is completed.
• Organize and prioritize daily service calls and route, ensuring timely and high-quality completion of maintenance and repair work.
• Build and maintain strong professional relationships with customers by delivering outstanding service, training, and support.
• Provide assistance to other Field Service Technicians as needed, fostering a culture of teamwork and knowledge sharing.
• Drive safely while following all local, state, and federal traffic laws to reach service locations efficiently.
• Monitor daily inventory levels, accurately complete service reports, and submit documentation within required deadlines.
• Track and submit expense reports in compliance with company policies.

Requirements & Qualifications

• Must be available to travel Monday–Friday weekly
• Valid Driver’s License
• At least 2+ years of hands-on experience troubleshooting and installing systems (experience with access control systems and/or fire alarms is a plus)
• OSHA certification and/or familiarity with OSHA compliance is strongly preferred
• Ability to lift and maneuver heavy objects as needed & safely climb a ladder up to 30 ft.
• Ability to operate various forms of power equipment such as: aerial lifts, concrete saws, jack hammers, augers, mixers, etc.
• Strong ability to analyze and troubleshoot system issues effectively
• Basic Math Skills – Necessary for measuring, calculating, and troubleshooting system configurations

This is an exciting opportunity to join a rapidly growing team and make a direct impact on securing businesses across the country. If you are a self-motivated professional with a passion for service, we want to hear from you!

Benefits

• Per Diem for overnight travel
• Company vehicle and company paid travel expenses
• Yearly Bonus
• Highly competitive pay (windshield time paid)

Equal Employment Opportunity AMAROK is an EEO/Affirmative Action Employer and will make all employment related decisions without regard to age, race, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.