Field Service Technician

Control System Integrators; Lansing (MI); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Paid time off

Travel expenses covered

Technical training

Job summary

A leading automation company is seeking a Field Service Technician to join their team in Lansing, MI. The role involves traveling to customer sites to install and service control panels, requiring strong skills in electrical systems and customer interaction. Candidates should have at least 2 years of experience in industrial automation and be familiar with Allen-Bradley PLCs. This position offers competitive pay and opportunities for professional growth.

Qualifications

• Minimum 2 years of experience in panel building, electrical systems, or industrial automation.
• Proficiency with electrical schematics, control wiring, and panel layout.
• Strong diagnostic and problem-solving skills—hardware and software.
• Willingness to travel 50–70% domestically and internationally.
• Strong customer service and communication skills.

Responsibilities

• Travel to customer sites to install, commission, and service control panels and automation systems.
• Perform electrical and mechanical assembly, wiring, and panel integration.
• Conduct system troubleshooting—both hardware and software—on-site and remotely.
• Modify Allen-Bradley PLC programs as needed.
• Collaborate with customers to resolve issues and ensure satisfaction.
• Read schematics and drawings; document field updates and modifications.
• Maintain safety and quality standards.
• Provide professional communication with customers and team.

Skills

Electrical systems

Problem-solving

Customer service

Panel building

Allen-Bradley PLCs

Troubleshooting

Communication skills

Travel readiness

Driver's license

Passport eligibility

Tools

RSLogix

FactoryTalk

PanelView

Modbus

Job description

Field Service Technician

Direct Hire – Nov 3 2025 – Control System Integrators, East Lansing, MI.

Employment Type: Full-Time

Benefits Offered: 401K, Dental, Life, Medical, Vision

Why Work Here? We are a growing automation team with a diversified client base! At CSI, our mission is to be "solutions first". We are always looking for people who want to join us in our pursuit and be part of a team that delivers on that promise.

About the role

CSI is seeking a Field Service Technician to join our growing team.

Responsibilities

• Travel to customer sites (50%–70%) to install, commission, and service control panels and automation systems.
• Perform electrical and mechanical assembly, wiring, and panel integration.
• Conduct system troubleshooting—both hardware and software—on‑site and remotely.
• Modify and troubleshoot basic Allen‑Bradley PLC programs as needed.
• Work directly with customers to identify and resolve system issues and ensure satisfaction.
• Read and interpret electrical schematics, wiring diagrams, and mechanical drawings.
• Document service activities, system updates, and field modifications accurately.
• Maintain a professional attitude and communication with customers and team members.
• Ensure all work meets safety standards and company quality requirements.

Qualifications

• Minimum 2 years of experience in panel building, electrical systems, or industrial automation.
• Proficiency with electrical schematics, control wiring, and panel layout.
• Basic experience with Allen‑Bradley PLCs (RSLogix / Studio 5000) for programming and troubleshooting.
• Strong diagnostic and problem‑solving skills—hardware and software.
• Ability to work independently in the field and collaborate effectively with others.
• Excellent communication and customer service skills.
• Willingness and ability to travel 50%–70% (domestic and/or international).
• Valid driver’s license, eligible to obtain passport, and ability to meet travel requirements.

Preferred Skills

• Experience with HMI programming (FactoryTalk, PanelView, etc.).
• Familiarity with VFDs, motion control, and industrial communication protocols (EtherNet/IP, Modbus, etc.).
• OSHA or electrical safety training.
• Experience in system commissioning or field service environments.
• Excellent physical condition and flexibility to work long shifts.

Compensation & Benefits

• Competitive pay based on experience.
• Travel expenses covered.
• Health, dental, and vision insurance.
• 401(k) plan.
• Paid time off and holidays.
• Opportunities for professional growth and technical training.