Field Service Technician

G&W Equipment, Inc.; Ladson (SC); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Competitive compensation

Flexible hours and opportunity for overtime

401(k) plan with company match

Medical, Dental, and Vision insurance

Short and Long-term Disability

Life Insurance

Job summary

G&W Equipment, Inc. is seeking a Field Service Technician for our Charleston, SC branch to provide service and repair for forklifts and material handling equipment at customer facilities. The ideal candidate will have strong diagnostic and troubleshooting skills and a commitment to delivering safe, reliable repairs.

This role involves performing maintenance, completing service reports, and ensuring clear communication with customers regarding repairs and equipment status. Competitive compensation, flexible hours, and a positive work environment are offered.

Qualifications

• 2+ years of experience repairing forklifts or heavy equipment preferred.
• Experience with multiple brands of forklifts is preferred.
• Ability to lift up to 50 lbs and work in varying environments.

Responsibilities

• Diagnose and repair forklifts and material handling equipment.
• Perform planned maintenance and safety inspections.
• Troubleshoot mechanical, electrical, hydraulic, and electronic systems.

Skills

Mechanical troubleshooting skills

Electrical troubleshooting skills

Hydraulic troubleshooting skills

Customer service skills

Job description

A Field Service Technician for our Charleston, SC branch provides service and repair for forklifts and material handling equipment at customer facilities. This role requires strong diagnostic and troubleshooting skills, the ability to work independently in the field, and a commitment to delivering safe, reliable repairs that keep customer operations running smoothly.

Key Responsibilities

• Diagnose and repair forklifts and material handling equipment (electric, LPG, diesel, and gas)
• Perform planned maintenance, safety inspections, and emergency repairs
• Troubleshoot mechanical, electrical, hydraulic, and electronic systems
• Communicate clearly with customers regarding repairs, recommendations, and equipment status
• Complete service reports and documentation accurately and on time
• Maintain service vehicle, tools, and inventory in a professional manner
• Follow all safety policies and procedures

Qualifications

• 2+ years of experience repairing forklifts or heavy equipment preferred
• Experience working with multiple brands of forklifts preferred
• Strong mechanical, electrical, and hydraulic troubleshooting skills
• Ability to work independently with minimal supervision
• Valid driver’s license and clean driving record
• Good communication and customer service skills
• Ability to lift up to 50 lbs and work in varying environments

What We Bring To The Table

G&W Equipment, Inc. offers stability, career advancement, a positive work environment, and employee referral incentives.

• Competitive compensation and PTO
• Extensive hands‑on training and advancement opportunities
• Flexible hours with the opportunity for overtime
• 401(k) plan includes a 100% company match up to the first 6% of savings
• Medical (HSA and PPO options), Dental and Vision insurance
• Short and Long-term Disability - No cost to you!
• Life Insurance - company paid with option to purchase more