Field Service Technician

Carl Zeiss Industrial Quality Solutions, LLC; Kentucky; Hybrid; USD 60,000 - 90,000; Full time

Benefits offered by this job

Company vehicle

Tools and training provided

Travel expenses and gas card

Job summary

CZEISS Industrial Quality Solutions is seeking a Field Service Technician to travel regionally and service advanced measuring instruments. You will install, repair, troubleshoot, service and calibrate CMMs across customer sites, documenting work and maintaining records.

Ideal candidates have a technical education or military training, plus hands-on use of hand tools and basic electrical test equipment. A valid driver's license and willingness to travel are required.

Qualifications

• Hands-on experience with hand tools and basic electrical test equipment.
• Microsoft Windows operating systems knowledge required.
• Lift up to 75 pounds and work in an industrial shop floor environment.

Responsibilities

• Travel to customer sites to install, repair, troubleshoot, service and calibrate advanced measuring instruments (CMMs).
• Document service work and maintain accurate service records.
• Work independently representing ZEISS in a fast-paced environment.
• 50+ hour work weeks with OT absorption when traveling.

Skills

Hand tools

Electrical test equipment

Microsoft Windows

Driver’s license

Physical strength

Travel readiness

Education

GED or equivalent

Tech school or associate/bachelor in technical discipline

Job description

About Us:

How many companies can say they’ve been in business for over 180 years?! Here at ZEISS, we certainly can! As the pioneers of science, ZEISS handles ever-changing environments in a fast-paced world, meeting it with cutting edge of technologies and continuous advancements. ZEISS believes that innovation and technology are the key to a sustainable future and solutions for global change. We have a diverse range of portfolios throughout the ZEISS family in segments like Industrial Quality & Research, Medical Technology, Consumer Markets and Semiconductor Manufacturing Technology. We are a global company with over 46,000 employees and have over 4,000 in the US and Canada alone! Make a difference, come join the team!

Location/Region:

This position is remote in the Cleveland, OH area and will cover greater Cleveland customers and south to Akron.

Here’s what you’ll do:

Engage in a comprehensive ~3 month in field and classroom training program to ensure you have the skills and tools to be successful. Once trained, you will travel to customer sites in your region to Install, Repair, Troubleshoot, Service and Calibrate the most advanced measuring instruments in the world. Work hands on to learn new skills on high tech CMM’s (Coordinate Measuring Machines) utilizing mechanical and electronic aptitude. Document service work and maintain accurate service records. Work independently while representing the company in a fast-paced and innovative environment.

Why Field Service Techs like this role:

• Company Vehicle provided that you can take home.
• Tools, Training, travel expenses and gas card provided.
• Each day is different - Travel to a wide variety of customers, locations and challenges; 70-90% travel in your region.
• Supportive company culture that values field service technicians.
• Great place to grow your skills and career with rapid promotion opportunities after training.

What we are looking for:

• Minimum, High School graduate, completed GED or equivalent.
• Or, Tech School, associate, or bachelor’s degree in a technical discipline such as, Electronics, Industrial Mechanics, and the like.
• Or, Training and experience from a Military Technical School.
• Prior experience working with hand tools and basic electrical test equipment.
• Microsoft operating system knowledge is required.
• Capable of unassisted physical lift of one article weighing up to 75 pounds.
• Able and willing to work minimum of 50 hours per work week. Regular + OT.
• Ability to work in an industrial production shop floor environment.
• Valid Driver License required.

Nice to haves:

• Previous experience installing and troubleshooting industrial electronics, machines, or computer systems.
• Previous CMM (Coordinate Measuring Machine) installation and troubleshooting experience is preferred however not required.

ZEISS offers a competitive pay program!

Competitive Base pay OT: Average OT is 10 hours a week and paid out at time and half - we basically pay for your travel time! Annual bonus program: - eligible for an additional bonus at the end of the year. Company vehicle - can use it for personal use as well! The pay offered for this role may be influenced by factors such as job location, scope of role, qualifications, education, experience, & complexity/specialization/scarcity of talent.

We have amazing benefits to support you as an employee at ZEISS!

• Medical - eligible on your first day!
• Vision
• Dental
• 401k Matching
• Employee Assistance Programs
• Vacation and sick pay
• The list goes on!

ZEISS provides Equal Employment Opportunity without unlawful regard to an Applicants race, color, religion, creed, sex, gender, marital status, age, national origin or ancestry, physical or mental disability, medical condition, military or veteran status, citizen status, sexual orientation, pregnancy (includes childbirth, breastfeeding or related medical condition), genetic predisposition, carrier status, gender expression or identity, including transgender identity, or any other class or characteristic protected by federal, state, or local law of the employee (or the people with whom the employee associates, including relatives and friends).

Diversity is a part of ZEISS. We look forward to receiving your application regardless of gender, nationality, ethnic and social origin, religion, philosophy of life, disability, age, sexual orientation or identity.

Step out of your comfort zone, excel and redefine the limits of what is possible. That’s just what our employees are doing every single day – in order to set the pace through our innovations and enable outstanding achievements. After all, behind every successful company are many great fascinating people. In a spacious modern setting full of opportunities for further development, ZEISS employees work in a place where expert knowledge and team spirit reign supreme. All of this is supported by a special ownership structure and the long-term goal of the Carl Zeiss Foundation: to bring science and society into the future together. Join us today. Inspire people tomorrow.