Field Service Technician

Fortifi Food Processing Solutions; Kansas City (MO); On-site; USD 30,000 - 48,000; Full time

Benefits offered by this job

Competitive hourly wage with overtime

Medical, Dental, Vision, STD/LTD

401(k) Options

Gym membership program

Vacation, Sick, Personal Time Off, 8*H

Job summary

Frontmatec in Kansas City, MO is seeking an experienced Service Technician to diagnose, repair, and maintain PLC-controlled equipment, conveyors, and mechanical machines in a food processing environment. The role involves performing both emergency and scheduled maintenance, supporting installations, and coordinating with sales and engineering teams.

The ideal candidate will read electrical and pneumatic schematics, generate detailed service reports, and ensure safety and quality across all

Qualifications

• Experienced Service Technician in a manufacturing/engineering setting
• Ability to read and interpret equipment manuals, electrical and pneumatic schematics

Responsibilities

• Provide emergency/unscheduled and scheduled maintenance repairs of equipment at customer facilities.
• Assist installation and commissioning of new equipment and upgrades on existing installations.
• Read and interpret manuals and schematics to perform maintenance and service.
• Execute service and maintenance orders in a timely and efficient manner.
• Provide detailed data in reports after service jobs.
• Comply with health and safety programs.
• Communicate with customers, sales teams and partners to meet customer needs.
• Provide feedback to After Sales Teams regarding customer needs.
• Complete weekly expenses and hours reports.
• Support Engineering in development of new products and training programs.

Job description

About The Job

Would you like to be part of an international manufacturing and engineering company with a world-leading market position? An organization under constant development, delivering complex and large-scale turnkey projects? Then Frontmatec is the place for you.

We are currently looking for an experienced Service Technician to join our growing team in Kansas City, MO.

The incumbent will always be an Ambassador of Frontmatec while providing technical service expertise to internal and external customers. The Field Service Technician will diagnose, troubleshoot, repair, and maintain PLC-controlled equipment, conveyor systems, and mechanical machines in a food processing environment.

Key Responsibilities

• Provide emergency/unscheduled and scheduled maintenance repairs of equipment at customer facilities.


• Assist installation & commissioning of new equipment as well as upgrades on existing installations.


• Read and interpret equipment manuals, electrical and pneumatic schematics in order to perform required maintenance and service.


• Execute service and maintenance orders/jobs in a timely and efficient manner.


• Provide accurate and sufficiently detailed data in comprehensive reports after completion of installation and/or service jobs.


• Comply with all company and client health and safety programs.


• Participate actively in the development of customer relations.


• Effectively communicate with customers, sales teams and partners to ensure that customer needs and demands are understood and are met.


• Provide feedback to After Sales Teams regarding customer needs and demands to secure global implementation.


• Complete weekly expenses and hours report.


• Support and work with the company ́s Engineering department on the development of new products.


• Support and work with the company’s Engineering, Production, and QA departments to secure product quality.


• When needed participate in the development of the company’s training programs.


• Self-managed, responsible for booking travel and accommodations.

What We Offer

• Competitive hourly wage with overtime


• Medical, Dental, Vision, STD/LTD Company contribution towards your benefits


• 401(k) Options


• Peerfit Gym membership program


• Vacation Time Off, Sick Time, Personal Time Off, 8 Paid Company Holidays and Yearly increases


• Per Diem


• Mileage reimbursement


• Uniforms and PPE


• Tools