Field Service Technician

Fortifi Group; Kansas City, Northern (MO, KY); Hybrid; USD 34,000 - 44,000; Full time

Benefits offered by this job

Overtime pay

Benefits package

401(k)

Gym membership

PTO & Holidays

Uniforms & PPE

Tools provided

Job summary

Frontmatec is seeking an experienced Service Technician to join our Kansas City, MO team. You will diagnose, repair, and maintain PLC-controlled equipment, conveyor systems and mechanical machines in a food processing environment, acting as the ambassador for Frontmatec with customers.

Key responsibilities include on-site maintenance, installation support, reading manuals and schematics, completing service orders promptly, and delivering detailed reports while upholding safety and quality

Qualifications

• Experienced Service Technician for PLC-controlled equipment.
• Experience with installation, commissioning and upgrades.
• Ability to read manuals and electrical/pneumatic schematics.

Responsibilities

• Provide maintenance repairs at customer facilities.
• Assist installation & commissioning of new equipment and upgrades.
• Read and interpret equipment manuals and schematics.
• Execute service orders in a timely manner.
• Provide detailed reports after installation or service jobs.
• Ensure compliance with health and safety programs.
• Communicate with customers, sales teams and partners.
• Travel and accommodations self-managed.

Skills

PLC troubleshooting

Read electrical schematics

Read pneumatic schematics

Customer service

Tools

Field service tools

Job description

Description

About the Job

Would you like to be part of an international manufacturing and engineering company with a world-leading market position? An organization under constant development, delivering complex and large-scale turnkey projects? Then Frontmatec is the place for you.

We are currently looking for an experienced Service Technician to join our growing team in Kansas City, MO.

The incumbent will always be an Ambassador of Frontmatec while providing technical service expertise to internal and external customers. The Field Service Technician will diagnose, troubleshoot, repair, and maintain PLC-controlled equipment, conveyor systems, and mechanical machines in a food processing environment.

Key Responsibilities:

• Provide emergency/unscheduled and scheduled maintenance repairs of equipment at customer facilities.
• Assist installation & commissioning of new equipment as well as upgrades on existinginstallations.
• Read and interpret equipment manuals, electrical and pneumatic schematics in order to perform required maintenance and service.
• Execute service and maintenance orders/jobs in a timely and efficient manner.
• Provide accurate and sufficiently detailed data in comprehensive reports after completion of installation and/or service jobs.
• Comply with all company and client health and safety programs.
• Participate actively in the development of customer relations.
• Effectively communicate with customers, sales teams and partners to ensure thatcustomer needs and demands are understood and are met.
• Provide feedback to After Sales Teams regarding customer needs and demands to secure global implementation.
• Complete weekly expenses and hours report.
• Support and work with the company ́s Engineering department on the developmentof new products.
• Support and work with the company’s Engineering, Production, and QA departments to secure product quality.
• When needed participate in the development of the company’s training programs.
• Self-managed, responsible for booking travel and accommodations.

What we offer:

• Competitive hourly wage with overtime
• Medical, Dental, Vision, STD/LTD Company contribution towards your benefits
• 401(k) Options
• Peerfit Gym membership program
• Vacation Time Off, Sick Time, Personal Time Off, 8 Paid Company Holidays and Yearly increases
• Uniforms and PPE
• Tools

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.