Field Service Technician

EV.Careers; Kansas City (MO); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical benefits

Vision

Dental

Life Insurance paid by employer

Disability

FSA/HSA

PTO (minimum 16 days)

Company holidays

Job summary

EV.Careers is seeking an experienced Field Service Technician to diagnose, maintain, and repair high-power EV charging systems. The role includes extensive travel, customer interaction, and coordination of service interventions within the Kansas City region.

The candidate should bring 2+ years in EV charging or related sectors, low-voltage electrical experience, and strong diagnostic skills. Proficiency with MS Office and IT infrastructure is expected, with a willingness to work overtime and

Qualifications

• 2+ years in EV charging or related fields such as solar or BESS.
• Experience as an electrician in low-voltage range (up to 1,000V).
• Technical certification or hands-on electrical engineering experience.
• Basic software and diagnostics skills.
• Full-stack IT infrastructure knowledge (hardware, software, network, telecom).
• Proficiency with MS Office applications.

Responsibilities

• Diagnose, maintain, and repair EV charging systems.
• Perform commissioning and preventative maintenance.
• Work independently and with the team to maximize repair efficiency.
• Document repairs thoroughly and consistently.
• Provide feedback to remote service and development teams.
• Coordinate service interventions within assigned territory.

Skills

Customer service orientation

Professional communication

Working under time pressure

MS Office proficiency

Diagnostic software basics

IT infrastructure knowledge

Electrician experience

Physical stamina

Valid driver's license

Education

Technical certification or electrical engineering experience

Tools

MS Office (Windows, Excel, Word)

Diagnostic tools for EV charging systems

Electrical measurement instruments

Job description

Seeking an experienced Field Service Technician to perform diagnostics, maintenance, and repairs on high-power EV charging systems. This role combines hands-on technical work with customer interaction and requires extensive travel.

Key Role Details

• Position Type: Full-time, Travel
• Industry: Electric Vehicle Infrastructure
• Location: Kansas City
• Department: Service Operations

Key Responsibilities

• Execute diagnostic, maintenance, and repair work on charging systems
• Perform commissioning and periodic maintenance interventions
• Work independently and collaboratively to maximize repair efficiency
• Document repairs thoroughly and consistently
• Provide feedback to remote service and development teams
• Coordinate service interventions within assigned territory

Requirements

• 2+ years support role in EV charging industry or related such as solar, Battery Energy Storage System, etc.
• Experience as electrician in low-voltage range (up to 1,000V)
• Technical certification or experience in electrical engineering
• Basic software and diagnostic skills
• Full stack IT infrastructure knowledge (hardware, software, network, telecommunications)
• Proficiency in MS Office (Windows, Excel, Word)
• Strong customer service orientation
• Professional communication abilities
• Experience working under time pressure
• Ability to lift 75lbs (components and units)
• Capable of repeated ladder climbing
• Able to stand/walk for extended periods
• Valid driver's license
• Flexibility for overtime work
• Willingness for domestic travel

Benefits

• Medical Benefits with cost assistance.
• Vision
• Dental
• Life Insurance paid by employer
• Disability
• Flexible Spending Accounts (FSA/HSA)
• PTO (minimum 16 days)
• Company holidays