Field Service Technician

Kennedy Industries, Inc.; Jackson (MS); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Health insurance

401(k)

Dental insurance

Paid time off

Job summary

A leading engineering company in Jackson, Mississippi, is seeking a technician to troubleshoot and repair water treatment equipment. The ideal candidate will have at least two years of experience with submersible and centrifugal pumps, proficiency in Microsoft Office, and strong communication skills. Responsibilities include creating customer service reports, demonstrating equipment, and advising customers. The position requires occasional travel and availability for nights and weekends. Benefits include health insurance and a 401(k).

Qualifications

• Minimum two years of experience troubleshooting and repairing submersible, centrifugal pumps, and controls.
• Valid driver's license and a good driving record.
• Ability to remain professional and courteous with customers at all times.

Responsibilities

• Create reports of the customers serviced that day.
• Perform duties in confined spaces.
• Follow all of the company's procedures.
• Demonstrate how to use the equipment.
• Troubleshoot any problems the customers are having.
• Meet all appointments on a given day.
• Respond quickly to customer problems.
• Advise customers on the equipment.
• Make equipment recommendations to customers.

Skills

Troubleshooting submersible and centrifugal pumps

Proficient with Microsoft Office programs

Basic knowledge of electrical controls and motors

Strong written and verbal communication skills

Customer service demeanor

Job description

Overview

Gulf States Engineering is a leading provider of water and wastewater treatment equipment on the utility side of municipalities and various industrial plants in Louisiana, Mississippi, Arkansas, and West Tennessee. We specialize in pumps and pump repair services, water and wastewater treatment process equipment, electrical controls, and flow‑control products to deliver high‑quality solutions for our customers.

Responsibilities

• Create reports of the customers serviced that day.
• Perform duties in confined spaces.
• Follow all of the company's procedures.
• Demonstrate how to use the equipment.
• Troubleshoot any problems the customers are having.
• Meet all appointments on a given day.
• Respond quickly to customer problems.
• Advise customers on the equipment.
• Make equipment recommendations to customers.

Qualifications

• Minimum two years of experience troubleshooting and repairing submersible, centrifugal pumps, and controls; not required but is a plus.
• Proficient with Microsoft Office programs (Word, Excel, PowerPoint).
• Basic knowledge of electrical controls and motors.
• Strong written and verbal communication skills.
• Ability to remain professional and courteous with customers at all times.
• Must be available to work occasional nights, holidays, and weekends.
• Travel out of state during road jobs is required on occasion.
• Valid driver's license and a good driving record.

Benefits

• Health insurance
• 401(k)
• Dental insurance
• Paid time off

We are an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local laws.

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.