Field Service Technician

Summit City Steel; Indiana (PA); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

401(k) matching

Dental insurance

Health insurance

Health savings account

Life insurance

Paid time off

Vision insurance

Job summary

Summit City Steel is seeking a Field Service Technician to diagnose, service, and repair a diverse fleet of construction equipment in the shop and in the field. You’ll join a small in-house maintenance team that handles everything, with the Lead Mechanic coordinating complex tasks.

Independent problem-solving, in-field troubleshooting by phone/video, and direct parts ordering are core to the role. OSHA safety and vehicle upkeep are emphasized.

Qualifications

• 3+ years field service or heavy equipment maintenance experience.
• Strong mechanical, electrical, and hydraulic troubleshooting skills.
• Ability to diagnose and repair aerial lifts, telehandlers, diesel trucks, trailers, welders, generators, compressors, and similar equipment.
• CDL preferred or ability to obtain within 60 days.
• Experience with fleet maintenance software (Fleetio) is a plus.

Responsibilities

• Diagnose, troubleshoot, service, and repair equipment in the shop or in the field.
• Perform preventive maintenance: oil changes, fluid services, filters, grease, inspections.
• Triage field breakdowns and determine if field-repairable or report needs to scope.
• Order parts directly when needed; purchasing authority up to $1,000; over $1,000 requires approval.
• Document repairs in Fleetio: diagnosis, work performed, parts used, labor hours, cost.
• Communicate equipment status changes to the Lead Mechanic; coordinate with Dispatcher and Fleet Compliance Manager.

Job description

About the Role

Summit City Steel Erection is hiring a Field Service Technician to diagnose, service, and repair construction equipment in the shop and in the field. You’ll work on a diverse fleet that includes cranes, boom lifts, scissor lifts, telehandlers, diesel trucks, trailers, welders, generators, compressors, and more.

You’ll be part of a small, in-house maintenance team that handles everything — we don’t send equipment out. You’re expected to self-manage on the mechanical side: diagnose the issue, figure out what it needs, get it fixed. The Lead Mechanic provides coordination and handles the most complex work, but you’re not waiting to be told what’s wrong with equipment you’re looking at.

This role reports to the Lead Mechanic. Field schedule is coordinated by the Dispatcher. You’ll work in the shop or in the field depending on where you’re needed.

What You’ll Do

• Equipment Diagnosis, Repair & Maintenance
• Diagnose, troubleshoot, service, and repair: boom lifts, scissor lifts, telehandlers, cranes, welders, generators, compressors, diesel trucks, trailers, and other construction equipment.
• Perform preventive maintenance as scheduled — oil changes, fluid services, filters, grease, and inspections.
• Triage field breakdowns: assess severity, determine if it’s field-repairable, and get it running or communicate what’s needed.
• Work in the shop or in the field as assigned.

Self-Direction & Mechanical Judgment

• Self-direct on the mechanical side: diagnose issues, determine repair scope, and identify parts needed without being walked through it.
• If a repair exceeds your current skill level, **escalate** to the Lead Mechanic. The standard is zero outside repairs — the team handles everything in-house.
• The Lead Mechanic provides accountability and coordination, not step-by-step direction. You’re expected to think, troubleshoot, and execute.

Remote Troubleshooting

• Walk field personnel through simple fixes by phone or video call to avoid unnecessary truck rolls.

Parts Ordering

• Order parts directly when needed. Purchasing authority up to $1,000; over $1,000 requires approval.
• When ordering, provide complete details (part, cost, vendor, equipment) for Fleetio tracking. No exceptions.

Documentation

• Enter your own repair information into Fleetio: description, diagnosis, work performed, parts used, materials, labor hours, and cost.
• Documentation is not optional. Every repair gets tracked. The Lead Mechanic reviews for completeness.

Communication & Coordination

Communicate equipment status changes (up/down) to the Lead Mechanic.

• Coordinate daily with the Dispatcher on field schedule and with the Fleet Compliance Manager on documentation and compliance items.
• For urgent breakdowns where the field calls you directly, notify the Lead Mechanic so the work order is created.

Safety

• Follow all safety procedures, OSHA regulations, and jobsite requirements.
• Maintain your service truck in clean, organized, road-ready condition.

What We’re Looking For

• 3+ years field service or heavy equipment maintenance and repair experience.
• Strong mechanical, electrical, and hydraulic troubleshooting skills.
• Ability to diagnose and repair: aerial lifts, telehandlers, diesel trucks, trailers, welders, generators, compressors, and similar equipment.
• Comfortable working independently in the field with limited supervision.
• Ability to read and work from electrical schematics and hydraulic diagrams is a plus.
• Experience with fleet maintenance software is a plus (we use Fleetio).
• CDL preferred or ability to obtain within 60 days.
• Welding and fabrication skills are a plus.
• OSHA 10 or OSHA 30 preferred.
• Valid driver’s license required.

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person