Field Service Technician

Motion; Indiana; Hybride; USD 52 000 - 76 000; Plein temps

Résumé du poste

Motion seeks a Field Service Technician to perform on-site service, diagnostics, and repair of hydraulic systems at customer sites in Petersburg, IN. You will install, service, and upgrade equipment, while providing knowledgeable support to customers and ensuring safety standards are met.

Requires a technical degree with 0–3 years of related experience; strong reading of hydraulic schematics and excellent communication skills are essential for success in this role.

Qualifications

• Typically requires a technical degree and 0–3 years of related experience.
• Ability to read hydraulic schematics.
• Excellent verbal and written communication skills.
• Ability to work with customers, peers and management to resolve client issues.

Responsabilités

• Perform on-site services for new and existing clients, including inspections, repairs, and upgrades.
• Install, diagnose, repair and support equipment at customer sites.
• Provide technical support and training to customers on system operation and maintenance.
• Communicate findings and recommendations to customers and stakeholders.

Connaissances

Read hydraulic schematics

Customer communication

Safety awareness

Equipment operation

Formation

Technical degree

Description du poste

## Field Service TechnicianApply: On-Site: Petersburg, IN, USA: Full time: Posted Yesterday: R26\\_0000031681**SUMMARY:**Under direct supervision, the Field Service Technician performs moderately complexcustomer support activities for equipment and systems products such as hydraulics,component repair, welding, and relatively complex equipment. The Field ServiceTechnician performs repair, preventative maintenance and installation with regionalresponsibility for equipment and systems.**JOB DUTIES*** Performs on-site services for new and existing clients, which may include on-site emergency repairs, equipment servicing and equipment upgrades on a 24/7 on-call basis.* Responsible for the installation, diagnostics, repair and support for equipment that is installed and operating at customer sites.* Diagnose problems with equipment, assess the extent of the problem, document findings, make decisions to repair and/or replace parts.* Conducts technical analysis of product implementations, modifications and enhancements to products in accordance with specific customer specifications.* Keeps customers informed on the nature of service provided or outstanding issues and recommends system enhancements, upgrades, or repairs.* Works under direct supervision and follows detailed guidelines to work on moderately complex repairs and installations.* Ensures that processes and environmental conditions comply with local and national regulatory agencies, and Motion's safety standards.* Provides technical support and training to customers on operational or maintenance aspects of system equipment.* Communicates technical information to technical and non-technical stakeholders and meets customers daily or as required to ensure high levels of customer satisfaction.* Performs other duties as assigned.**EDUCATION & EXPERIENCE*** Typically requires a technical degree and zero (0) to three (3) years of related experience or an equivalent combination.**KNOWLEDGE, SKILLS, ABILITIES*** Ability to read hydraulic schematics.* Ability to operate shop equipment safely.* Excellent verbal and written communication skills* Work effectively with customers, peers and management to resolve client issues.* PHYSICAL DEMANDS:* Push/pull up to 100 pounds* Lift/carry up to 100 pounds* Lift bulky objects* Neck rotation, trunk rotation, stair climbing, repetitive bending, kneeling, sustained squat, forward reaching, overhead reaching, reach and lift, ladder climb and carrying/crawling.* Working conditions may be indoor and/or outdoor. Noise level may be loud at times.**LICENSES & CERTIFICATIONS:*** Excellent driving record preferred. All company vehicles are subject to continuous video monitoring.**SUPERVISORY RESPONSIBILITY:*** No Supervisory Responsibility**BUDGET RESPONSIBILITY**: No