Field Service Technician
USTBC ABB Installation Products Inc.
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Benefits offered by this job
Job summary
ABB in Houston, TX seeks a Field Service Engineer to support analytical equipment at customer sites. You will perform on-site and remote service, commissioning, troubleshooting, and preventive maintenance of gas analyzers and gas chromatographs.
Travel up to 75% and a valid passport are required. Requirements include a Bachelor's or Technical Degree with 2+ years of experience (or an Associate's/HS with 5+ years) and strong customer-relations, along with proficiency in Outlook, Excel, and Word.
Qualifications
- Bachelor's or Technical Degree with 2+ years of experience or Associate's Degree/HS with 5+ years of related experience.
- Strong technical background in startup, commissioning, troubleshooting, preventive and unplanned maintenance of analytical products including gas analyzers and chromatographs.
- Ability to build strong customer relationships and work with minimal supervision, with good interpersonal and customer-service orientation.
Responsibilities
- Identify opportunities to improve customer operations and reduce pain points while on-site.
- Perform field service tasks, troubleshoot and analyze issues via remote or on-site work in designated product lines.
- Prepare material lists and ensure availability and quality of required parts and equipment for service activities.
- Serve as trainer for field service personnel and customers as needed.
- Conduct commissioning/start-up, troubleshooting/repair, and preventive maintenance on analytical equipment.
Skills
Education
Tools
Job description
At ABB , we help industries run leaner and cleaner-and every person here makes that happen. You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.
This position reports to: Process Analytics Field Service and Trai
In this role, you'll help run what runs the world, by taking on meaningful work that drives real impact.
The work model for the role is: Hybrid with a home location in Houston, TX and up to 75% travel required. #LI-Onsite
- Working with the customer (while on-site) to identify opportunities to improve the customer's operations and eliminate pain points.
- Performing field service tasks, identifying technical issues, and performing analysis through remote or on-site activity in service categories and products for which they are certified to perform.
- Preparing material lists needed for service activity and ensuring that all materials, parts, and equipment are available and of appropriate quality for service activities.
- Acting as trainer when needed, for field service associates and customers.
- Responsibilities also include performing commissioning/start-up services, troubleshooting/repair services, and preventative maintenance on measurement and analytical equipment.
Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there.
- Bachelor's or Technical Degree with 2+ Years of experience or Associate's Degree/High School Diploma with 5+ years of relative experience
- Strong technical background with technical skills in startup, commissioning, troubleshooting, preventive, and unplanned maintenance of analytical products including but not limited to continuous gas analyzers and gas chromatographs (PGC5000, PGC1000 would be a significant plus )
- Ability to build strong customer relationships, to work effectively with minimum supervision, demonstrated strong interpersonal skills, and be customer service oriented
- Strong Computer skills to include Outlook, Excel, and Word
- Ability and willingness to travel up to 75% of the time, as required.
- Ability and willingness to possess and maintain a valid passport and driver's license.
We want you to bring your full self to work-your ideas, your energy, your ambition. You'll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day.
ABB is an Equal Employment Opportunity and Aff…?
All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.
For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf
As an Equal Employment Opportunity and ... Applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762.
Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to US-AskHR@abb.com . Resumes and applications will not be accepted in this manner.
[excludes ABB E-mobility, Athens union, Puerto Rico]
Go to myBenefitsABB.com and click on \"Candidate/Guest\" to learn more
- Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
- Choice between two dental plan options: Core and Core Plus
- Vision benefit
- Company paid life insurance (2X base pay)
- Company paid AD&D (1X base pay)
- Voluntary life and AD&D - 100% employee paid up to maximums
- Short Term Disability - up to 26 weeks - Company paid
- Long Term Disability - 60% of pay - Company paid. Ab
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