Field Service Technician

Mettler Toledo AG; Hanover (MD); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Company car with insured work use

Tools and equipment provided

Clothing allowance

Medical, dental and vision coverage

401(k) with company matching

Tuition reimbursement

Parental and caregiver leave

Paid time off and disability insurance

Life insurance and travel insurance

Employee Assistance Program

Domestic partner benefits

Job summary

METTLER TOLEDO is seeking a Field Service Technician to perform preventive maintenance, calibrations, and repairs at customer sites across your assigned region. You will diagnose electrical, electronic, mechanical, and instrumentation issues and support integration with customer systems.

You must read schematics, use diagnostic tools, and communicate clearly with customers and operations teams. Travel within territory, lift up to 50 pounds, and provide coaching to junior technicians.

Qualifications

• High School Diploma / GED or 5 years of related work experience.
• Strong troubleshooting in electro-mechanical, electronics and instrumentation fields.
• Experience with networks, communications, or equipment connectivity is a plus.

Responsibilities

• Diagnose and repair complex electrical, electronic, mechanical, and instrumentation issues.
• Configure and troubleshoot network connections.
• Support equipment integration with customer systems and networks.
• Read and interpret electrical schematics and manuals.
• Use diagnostic tools, meters and test equipment to identify issues.
• Document service activities, findings, parts usage and recommendations.
• Communicate technical information clearly to customers and teams.
• Work safely and independently at customer facilities.
• Provide coaching to less experienced technicians when needed.
• Manage multiple service priorities with a focus on quality.

Skills

Field service experience

Electro-mechanical troubleshooting

Reading schematics

Customer service

Independent scheduling

Valid driver's license

Travel willingness

Education

High School Diploma / GED or 5 years related work experience

Tools

PLCs

HMIs

Ethernet-based communications

Serial communications

Job description

Our Opening and Your Responsibilities

As a Field Service Technician, you will perform preventative maintenance, calibrations, and basic repairs while representing the company professionally at customer locations across your assigned region.

Key Responsibilities

• Diagnose and repair complex electrical, electronic, mechanical, and instrumentation issues.
• Configure and troubleshoot communication and network connections
• Support equipment integration with customer systems and networks
• Read and interpret electrical schematics, wiring diagrams, manuals, and technical documentation
• Use diagnostic tools, meters, and test equipment to identify and resolve issues
• Document service activities, findings, parts usage, and recommendations accurately
• Communicate technical information clearly to customers, operations teams, and management
• Work safely and independently at customer facilities
• Provide coaching and technical support to less experienced technicians when needed
• Manage multiple service priorities while maintaining a high level of quality and professionalism

What You Need to Succeed

Required Qualifications

• Strong experience in field service, industrial electronics, mechanical, instrumentation, automation, or a related technical field.
• Electrical and electronic and mechanical troubleshooting skills.
• Experience working with networks, communications, or equipment connectivity.
• Ability to read schematics and technical documentation.
• Strong electro-mechanical aptitude and problem-solving skills.
• Excellent customer service and communication skills.
• Ability to work independently and manage a field-based schedule.
• Valid driver's license and willingness to travel within the assigned territory.
• Ability to safely lift, move, and work with up to 50-pound test weights and equipment as required.
• High School Diploma / GED, or 5 years of related work experience required.

Preferred Qualifications

• Experience with weighing systems or process measurement equipment.
• Experience with PLCs, HMIs, Ethernet-based communications, serial communications, or similar technologies.
• Knowledge of calibration procedures and quality systems.
• Experience supporting equipment connected to customer networks.
• CDL or other applicable commercial driving credentials.

Our Offer to You

• A company car with paid insurance for your work use
• All tools and equipment needed to perform the job and a clothing allowance
  
• Medical, dental and vision care coverage and a 401(k) savings plan with company matching - all starting on date of hire
  
• Tuition reimbursement, perks and discounts
  
• Parental and caregiver leave programs
  
• All the usual benefits such as paid time off, flexible spending, short-and
  long-term disability, basic life insurance, business travel insurance, Employee
  Assistance Program, and domestic partner benefits
  
• Global market strength and worldwide leadership in weighing
  
• A brand name that is identified worldwide with precision, quality, and innovation
  
• Thousands of patents, design and innovation awards
  A commitment to extraordinary service on our state-of-the-
  art equipment

About Mettler Toledo

METTLER TOLEDO is a global leader in precision instruments and services. We are renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. Our sales and service network is one of the most extensive in the industry. Our products are sold in more than 140 countries, and we have a direct presence in approximately 40 countries. For more information, please visit www.mt.com.

Equal Opportunity Employment

We are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected classification. You can find more details in our Equal Employment Opportunity Policy. If you'd like more information about your EEO rights as an applicant under the law, please click here.