Field Service Technician

Network-Controls; Greer (SC); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health, dental, vision insurance

401(k) with company match

Company vehicle provided

PTO and paid holidays

Paid training and certification

Job summary

Network Controls is seeking a sharp field technician to troubleshoot and repair equipment at schools, hospitals, factories and commercial sites. You will diagnose PoE, VLAN issues, cameras, access control, and network systems, then restore services quickly and correctly.

The role emphasizes independent problem solving, clear communication with IT staff and customers, lifting up to 50 lbs, and readiness to travel for on-site service calls.

Qualifications

• Strong troubleshooting skills on field service calls.
• Experience with IP cameras and access control platforms is preferred.
• Ability to diagnose PoE, VLANs, IP addressing and subnetting.
• Proficient with cable testers and testing physical layer issues.

Responsibilities

• Troubleshoot IP cameras (Axis, Hanwha, Avigilon, Ubiquiti, and others) and identify PoE, VLAN, and hardware issues.
• Troubleshoot access control systems (Brivo, Paxton, S2, RS2, Avigilon, Genetec, Kaba, Kantech) and diagnose power/fuse problems and programming errors.
• Collaborate with customer IT departments to isolate network issues.
• Test and repair structured cabling and verify runs with testers.
• Support project teams on larger commercial/new-construction jobs when needed.

Skills

Field troubleshooting

IP camera systems

Access control systems

Networking basics

Communication skills

Tools

LinkRunner

Cable testers

Patch panels

Job description

Description

About the Role

The ideal candidate is a sharp, resourceful technician who can effectively troubleshoot and repair equipment in the field without direct oversight. You will represent and uphold the reputation of Network Controls on service calls at schools, hospitals, factories, and commercial sites—troubleshooting cameras, access control, and network infrastructure, then getting systems back online quickly and correctly.

What You’ll Do

• Troubleshoot IP cameras (Axis, Hanwha, Avigilon, Ubiquiti, and others): identify PoE issues, VLAN misconfigurations, and failed hardware.
• Troubleshoot access control systems (Brivo, Paxton, S2, RS2, Avigilon, Genetec, Kaba, Kantech): diagnose power/fuse problems, binding pressure, programming errors, and faulty strikes or maglocks.
• Work directly with customer IT departments to isolate network and infrastructure issues.
• Test and repair structured cabling: identify bad terminations, incorrect patch-panel mappings, and use cable testers (LinkRunner or equivalent) to verify runs.
• When service calls are light, support project teams on larger commercial and new-construction jobs: pulling and terminating CAT6 and fiber, installing access control hardware, drilling pathways, cutting in door strikes, installing maglocks, and hanging cameras inside and outside.

Schedule & Benefits

• 4-day workweek with 10-hour shifts (overtime available as needed).
• Weekly pay.
• Health, dental, vision, disability, and voluntary life insurance.
• 401(k) with company match up to 4% upon eligibility.
• PTO and paid holidays.
• Paid training and certification opportunities.
• Company vehicle provided for service calls.

About Network Controls

Network Controls & Electric, LLC designs, installs, and maintains communication networks, physical security, and low-voltage systems for commercial clients throughout the Southeast. We do not do residential work. Our projects span schools, hospitals, manufacturing facilities, and new construction. We get the job done right, on time, and with no hassle—and we build our team from the ground up.

Equal Opportunity Employer | Pre-employment background check and drug screening required

Requirements

What You Need

• Ability to think critically in real time, research solutions in the field, and make sound decisions based on equipment limitations and customer needs.
• Strong working knowledge of at least one major access control platform (Brivo, Paxton, S2, RS2, Avigilon, Genetec, Kaba, or Kantech).
• Experience with IP cameras and basic networking: PoE, VLANs, IP addressing, and subnetting.
• Proficient with cable testers and diagnosing physical layer issues.
• Good written and verbal communication—you can explain technical problems to IT staff and non-technical customers clearly.
• Valid driver’s license and acceptable driving record.
• Able to lift 50 lbs, climb ladders, and work in commercial environments (schools, hospitals, factories).
• Previous lift and bucket-truck experience is a plus; we will train and certify the right candidate through our company.