Field Service Technician

Niverplast; Grand Rapids (MI); On-site; USD 60,000 - 90,000; Full time

Job summary

Niverplast is seeking a Field Service Technician to support customers across North America from its Grand Rapids, MI base. You will troubleshoot and maintain automated packaging machinery, and train end users on best practices to keep lines running smoothly.

Ideal candidates have strong mechanical/electrical skills, PLC/HMI knowledge, and a willingness to travel up to 75% with both domestic and international trips.

Qualifications

• Solid mechanical and electrical troubleshooting skills.
• Advanced understanding of PLCs, HMIs, motion control, and vision systems.
• Willing to travel domestically and internationally with short notice.

Responsibilities

• Troubleshoot and perform maintenance on automated packaging machinery.
• Train end users on best practices to operate equipment.
• Travel to customer sites to support production and installations.

Skills

PLC

HMI

Robotics

Vision systems

Troubleshooting

Travel readiness

Education

Hands-on experience

Job description

Are you full of energy and love to solve technical challenges like it’s nothing? Then this job at Niverplast is perfect for you! As a field service technician you ensure our customers around North America can keep their production running smoothly. You will troubleshoot and carry out maintenance on our packaging machines and train end users on best practices. You’ll work independently but you can always count on your colleagues to lend a hand when needed.

About You:

You have solid technical insight, both mechanical and electrical. Diplomas are great but we value hands on experience even more. You’re solutions oriented and can communicate in a professional/effective manner. You’re willing to travel and have a flexible attitude towards working and travel hours. Up to 75% travel.

Location:

• Onsite in Grand Rapids, MI

Requirements:

• 3-5 years of experience as a field service technician on automated machinery preferred.
• Professional communication, attitude, and image. Good verbal and written presentation, organized, good planner, and solid interpersonal skills.
• Highly developed mechanical and electrical troubleshooting skills and strong understanding of industrial machinery.
• Advanced understanding of PLC programs, HMI screens and multi-axis robots, motion control, and vision systems.
• Ability to travel domestically and internationally with minimal notice. Position requires frequent travel including day trips, overnight trips, and trips lasting more than a week.
• Valid driver’s license and passport.

Skills that are consideration for an expediated hiring process:

• Direct experience with automation in the food industry.
• Experience with plastics/bags/packaging
• History of long tenure with previous employers.
• Ability to lead and to take initiative

Job Type:

• Full Time