Field Service Technician

Company Wrench; Frankfort (KY); On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401K Plan + Match

Paid time off and vacation

Paid Birthday Holiday

Short/Long Term Disability

Growth opportunities

Paid Training

Monthly Profit Sharing Bonus

ESOP Plan

Family owned and operated

Long term job security

Health and wellness program

Discounts on products and services

Job summary

Company Wrench is seeking a Field Service Technician to repair and service equipment and attachments, often in customer sites. The role requires independent work, strong mechanical aptitude, and solid diagnostic abilities to ensure high-quality repairs and safety compliance.

Responsibilities include routine maintenance, parts research, and accurate record-keeping, with travel as needed. Excellent safety culture and career development opportunities are offered along with comprehensive benefits.

Qualifications

• Two years of industry experience.
• CDL Class A or B or ability to obtain CDL.
• Strong mechanical aptitude and diagnostic mindset.
• Good communication skills and safety-conscious approach.

Responsibilities

• Perform routine maintenance and repairs on equipment and attachments.
• Plan methods and sequence of maintenance tasks.
• Research and order required parts and materials.
• Maintain safe, clean workspace and service vehicle.
• Keep legible records of notes, time, parts, and purchases.

Skills

Mechanical skills

Diagnostic abilities

Communication skills

Independence

Hydraulic concepts

Ohm's law

Digital multimeter

Tools

Digital multimeter

Basic hand tools

Job description

We encourage you to see how rewarding employment at Company Wrench can be. We are looking for dedicated, passionate and career-minded individuals to join our experienced team. At Company Wrench, we are committed to your career development, and we will be with you every step of the way to enhance your training, education, experience, and overall professional development. Company Wrench is the place for you to reach your career goals while providing the “Cutting Edge of Customer Service” to our valued customers.

The Field Service Technician position is responsible for the effective repair and service of equipment and attachments at high levels of quality. This individual must be able to work independently of direct supervision in the environment.

Safety

• Be a champion of safety
• Ensure all work is completed safely

Operations

• Perform routine maintenance, safety inspections, create deficiency repair list
• Think ahead and plan methods and sequence of performing assigned maintenance
• Research and order all parts and materials required to perform assigned maintenance
• Perform the repairs efficiently and effectively
• Confirm that all repairs are completed as assigned
• Ensure all unused parts and materials are returned per established methods
• Maintain a safe and clean workspace and service truck
• Power wash and clean equipment and attachments as needed

Record Keeping And Compliance

• Maintain legible records of notes, time, parts, supplies, and outside purchases as needed
• All record-keeping methods are followed per established methods. The 3 C's (complaint, cause, and correction) are always used and documented with all repairs
• Comply with all policies, procedures, and methods established by the company
• Maintain and care for all shop and truck tools, equipment, and vehicles in your possession

Communication

• Provide the \"Cutting Edge of Customer Service\" to all
• All communication with co-workers and customers are to be conducted in a professional and honest manner
• Consistently advocate for Company Wrench and our equipment brand at all times

Training

• Training is to be completed as assigned
• Training will be conducted virtually and in-person. Overnight travel may be required

Education and Experience

• Candidate needs two years of industry experience

Required Requisites

• Class A or B CDL or the ability to obtain a Class A or B CDL
• Strong Mechanical skills and aptitude
• Strong diagnostic abilities and mindset
• Good communication skills
• Safe work habits
• Ability and experience to perform repairs for all major equipment systems
• Working knowledge of equipment operations and mechanical functions
• Be able to provide all of your tooling smaller than one-inch drive

Specific Skill Requisites

• Ability to work with minimal supervision
• Proficient understanding of hydraulic pressure and flow
• Proficient in ohms law
• Proficient in the use of a digital multimeter

The physical demands described are representative of those that must be met by an employee to perform the essential functions of this job successfully. While performing the duties of this job, the employee is regularly required to speak and listen. This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. The employee must frequently lift and/or move items over 50 pounds. Specific vision or corrected vision abilities are required by this job and include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Additional Information

• Medical, Dental & Vision Insurance
• 401K Plan + Match
• Paid time off and vacation
• Paid Birthday Holiday
• Short/Long Term Disability
• Growth opportunities
• Paid Training
• Monthly Profit Sharing Bonus
• ESOP Plan
• Family owned and operated
• Long term job security
• Health and wellness program
• Discounts on products and services

Technician Specific Benefits

• Relocation assistance available for qualified candidates
• Uniforms provided
• Career advancement opportunities, promote from within
• Paid Continued education, manufacturer hands on and web-based training
• Clean and professional work environment
• Apprenticeship program
• Competitive wages
• Tool Reimbursement Program
• Annual $150 voucher towards Work Boots
• Company provided service vehicle, fuel card, credit card, laptop and cell phone.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.