Field Service Technician

Konica Minolta Business Solutions U.S.A., Inc.; Fort Wayne (IN); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a Field Service Technician to join their team in Fort Wayne. This role offers a fantastic opportunity for those who are mechanically inclined and eager to grow their skills in a supportive environment. With a focus on maintaining and repairing advanced technology products, you'll enjoy hands-on training and exposure to IT networks. The company values innovation and offers a competitive car allowance, comprehensive benefits, and a $1,500 sign-on bonus. If you're ready to embark on a rewarding career path with a leader in the technology sector, this is the role for you.

Benefits

Competitive car allowance

Company-provided laptop

Paid mileage

Comprehensive benefits

Tuition reimbursement

Paid holidays

Flexible workplace environment

Qualifications

• 0-2 years experience in servicing office equipment.
• A+ or N+ Certification and exposure to IT Networks is a plus.

Responsibilities

• Perform maintenance and repairs on Konica Minolta products.
• Drive to customer sites and maintain high customer satisfaction.
• Log service visits and document updates for each client account.

Skills

Mechanical aptitude

Troubleshooting techniques

Customer relationship management

Education

High School Diploma/GED

Tools

Diagnostic tools

Repair tools

Job description

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Join to apply for the Field Service Technician role at Konica Minolta Business Solutions U.S.A., Inc.

Overview

Are you mechanically inclined and excited about establishing a growth-oriented career?

Join Konica Minolta as a Field Service Technician to demonstrate your mechanical aptitude and grow your skills in our wide breadth of technologically advanced products and services. We have opportunities for career growth in all areas of the company!

Join us now and receive a $1,500 sign-on bonus!

At Konica Minolta, we partner with our clients to design the Future of Work by managing and enhancing their printing equipment capabilities, optimizing cloud data security and functionality, offering managed print, IT and automation services, and more. This is a great opportunity to learn new technologies while growing your career with an industry leader.

Responsibilities

What You’ll Do:

• Perform maintenance and repairs on Konica Minolta products, including diagnostics, break/fix, installation, hardware removal, and troubleshooting connectivity.
• Use and maintain a variety of tools and gauges to repair and diagnose machinery.
• Drive to customer sites within your territory, track inventory, and keep customers informed on scheduling.
• Develop professional customer relationships and maintain high customer satisfaction.
• Demonstrate progress in technical abilities, troubleshooting techniques, and productivity.
• Log service visits and document updates for each client account.
• Collaborate with the Account Management team to resolve customer issues.

What We Offer

• Hands-on and computer-based training on current and upcoming technology products and services.
• Exposure to IT networks and services with career growth opportunities.
• Competitive car allowance and paid mileage.
• Company-provided laptop and phone.
• An inclusive and flexible workplace environment that values new perspectives.
• Comprehensive benefits including paid holidays, vacation, medical/dental, 401k, employee assistance, and tuition reimbursement.

Qualifications

Minimum Qualifications:

• 0-2 years experience in servicing/repairing office equipment or machinery.
• High School Diploma/GED or equivalent.
• Reliable transportation to drive to customer sites daily.
• A+ or N+ Certification and exposure to IT Networks is a plus.

About Us

Konica Minolta’s journey started 150 years ago with a vision to do things differently. We innovate for society and the world. We support our clients’ digital transformation through a broad portfolio of office technology, including IT Services (All Covered), information management, managed print, and industrial solutions. Recognized for our loyalty, innovation, and sustainability efforts, we are committed to reshaping the workplace and society.

Additional Information

Seniority level: Entry level

Employment type: Full-time

Job function: Engineering and Information Technology

Industries: Technology, Information and Internet

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