Field Service Technician

Konica Minolta Business Solutions Canada; Fort Wayne (IN); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a forward-thinking company as a Field Service Technician, where you'll leverage your mechanical skills to maintain and repair cutting-edge products. This role offers hands-on training and exposure to IT networks, ensuring your career growth in a dynamic environment. With a competitive car allowance and comprehensive benefits, you will thrive in an inclusive workplace that values your contributions. Seize this opportunity to work with an industry leader and make a difference in clients' digital transformations.

Benefits

Hands-on training

Company-provided laptop

Car allowance

Flexible workplace environment

Comprehensive benefits

Tuition reimbursement programs

Qualifications

• 0-2 years of experience servicing office equipment or machinery.
• A+ or N+ Certification and exposure to IT Networks is a plus.

Responsibilities

• Perform maintenance and repairs on Konica Minolta products.
• Develop professional customer relationships and maintain high customer satisfaction.
• Log service visits and document updates for each client account.

Skills

Mechanical aptitude

Customer service skills

Troubleshooting techniques

Inventory management

Education

High School Diploma/GED

Tools

Diagnostic tools

Production machinery

Job description

Join to apply for the Field Service Technician role at Konica Minolta Business Solutions Canada

3 weeks ago Be among the first 25 applicants

Join to apply for the Field Service Technician role at Konica Minolta Business Solutions Canada

Overview

Are you mechanically inclined and excited about establishing a growth-oriented career?

Join Konica Minolta as a Field Service Technician to demonstrate your mechanical aptitude and grow your skills in our wide breadth of technologically advanced products and services. We have opportunities for career growth in all areas of the company!

Join us now and receive a $1,500 sign-on bonus!

At Konica Minolta, we partner with our clients to design the Future of Work by managing and enhancing their printing equipment capabilities, optimizing cloud data security and functionality, offering managed print, IT and automation services, and much more! This is a great opportunity to learn new technologies while growing your career with an industry leader.

Responsibilities

What You’ll Do:

• Perform maintenance and repairs on Konica Minolta products including diagnostics, break/fix, installation, hardware removal, and troubleshooting connectivity issues.
• Use and maintain a variety of tools and gauges to repair and diagnose production machinery.
• Drive to customer sites within assigned territory, track inventory supply, and keep customers informed on scheduling.
• Develop professional customer relationships and maintain high customer satisfaction.
• Demonstrate progress in technical abilities, troubleshooting techniques, and productivity.
• Log service visits and document updates for each client account.
• Collaborate with the Account Management team to help resolve customer issues.

What We Offer

• Hands-on and computer-based training on current and upcoming technology products & services.
• Exposure to IT networks and services with career growth opportunities.
• Competitive car allowance program and paid mileage.
• Company-provided laptop and phone.
• An inclusive and flexible workplace environment that values sharing new perspectives.
• Comprehensive benefits including paid holidays, vacation, medical/dental, 401k, employee assistance, and tuition reimbursement programs.

Qualifications

Minimum Qualifications:

• 0-2 years of experience servicing/repairing office equipment or machinery.
• High School Diploma/GED or equivalent experience.
• Reliable transportation to drive to customer sites daily.
• A+ or N+ Certification and exposure to IT Networks is a plus.

About Us

Konica Minolta Business Solutions has a history of over 150 years, partnering with clients to support their digital transformation through innovative solutions. Our offerings include IT services, information management, video security, managed print, and office technology. Celebrating milestones like 20 years in production print and the bizhub brand, we are recognized for excellence and innovation. For more information, visit our website and follow us on social media.

We are an equal opportunity employer and consider all qualified applicants without regard to various protected characteristics.